First job of the day - Ammyy_admin.exe

~Darkseeker~

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So, first job of the day is at hand, and i'm stumped. I don't think AMMYY has been installed, but i want to remove the .exe from the desktop as well. for some reason, whatever it may be, it won't let me delete it. The customer didn't install it himself, apparently it was there when his son gave it back to him, and i've heard that AMMYY is used by people impersonating Microsoft to pull off scams.

- The customer's account is administrator
- The permissions are set to Everyone - Full control
- it's not read-only

any ideas?
 
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