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Old 10-13-2007, 07:56 AM   #1
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Default Explorer Crashes When Opening Files

For some reason, whenever I open up a file in Windows Explorer, it crashes, gives me the send error report box. I'm running both Adaware and a full McAfee suite and neither find any errors. Anyone know what my problem could be? Im reduded to using firefox to browse my files... not fun.
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Old 10-13-2007, 08:06 AM   #2
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Default Re: Explorer Crashes When Opening Files

Try using a differnent virus scanner and see wether you get any results there,Also download Hijack this and post the log here.
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Old 10-14-2007, 09:33 AM   #3
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Default Re: Explorer Crashes When Opening Files

I also have another problem where everytime I google something, in both firefox and IE, the first two times I click on a result, it takes me to an add site. The third time it works. Addaware didn't find that one either. Heres my HijackThis log. Thanks
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Old 10-14-2007, 09:34 AM   #4
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Default Re: Explorer Crashes When Opening Files

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:30:26 AM, on 10/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\AIM6\aolsoftware.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Hamachi\hamachi.exe
C:\Program Files\ASUS\AASP\1.00.15\aaCenter.exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Xfire\xfire.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Dtella@Purdue\dtella.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\DC++\DCPlusPlus.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Documents and Settings\AnarchyX6942\Desktop\HiJackThis_v2.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
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Old 10-14-2007, 09:35 AM   #5
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Default Re: Explorer Crashes When Opening Files

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {CFE15135-C591-4000-A55E-A50E5F9F82BC} - C:\Program Files\Online Video Add-on\isfmdl.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AsusStartupHelp] C:\Program Files\ASUS\AASP\1.00.15\AsRunHelp.exe
O4 - HKLM\..\Run: [Launch PC Probe II] "C:\Program Files\ASUS\PC Probe II\Probe2.exe" 1
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PURU4] C:\Program Files\Purdue ResNet\PURU 4\PURU4.exe
O4 - HKLM\..\Run: [PURU] C:\Program Files\Purdue ResNet\PURU 4\PURU4.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Online Video Add-on\isfmntr.exe
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Online Video Add-on\icthis.exe
O4 - Startup: Hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/pcpitstop.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\..\{413F67D9-10F4-49A8-8446-2E2A06C56659}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B6F591A-9A3F-4550-8558-575DAC783D0D}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\..\{8BE40A50-5B3E-4607-8E6B-CFFCF3E3FD68}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: evangeliarium - {34ec76b6-53c4-4686-822f-910c790683fb} - (no file)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 12122 bytes
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Old 10-14-2007, 09:36 AM   #6
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Default Re: Explorer Crashes When Opening Files

Sorry bout the quadruple post, but it wouldn't all fit.
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Old 10-14-2007, 01:58 PM   #7
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Default Re: Explorer Crashes When Opening Files

I would take that to a Hijack This forum, were they specialize with those log files.

http://forums.spywareinfo.com/index.php?showforum=18
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Old 10-14-2007, 02:13 PM   #8
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Default Re: Explorer Crashes When Opening Files

I would be looking into this;


Quote:
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CCS\Services\Tcpip\..\{413F67D9-10F4-49A8-8446-2E2A06C56659}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B6F591A-9A3F-4550-8558-575DAC783D0D}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CCS\Services\Tcpip\..\{8BE40A50-5B3E-4607-8E6B-CFFCF3E3FD68}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153 85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153 85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E9D0325-AA61-4DC2-B5E9-C0DCD21229E7}: NameServer = 85.255.116.153,85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153,85.255.112.20'? If not, fix this entry.
Visitor's assessment Analyzerdetails
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.153 85.255.112.20

Kind


Do you know the IP or Domain '85.255.116.153 85.255.112.20'? If not, fix this entry.
You need to run the logfile here http://www.hijackthis.de/#anl

but other than that it looks pretty good/.
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Old 10-14-2007, 02:23 PM   #9
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Default Re: Explorer Crashes When Opening Files

Here's my advice to you. Don't use those automatic analyzers. Those are known to produce errors. The forum I linked you to allows a person to hand analyze the file.
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