Dell crashes when I attempt to reinstall
Please help!!!! Suspecting a virus, I loaded Symantec on my Dell that uses WIndows XP Home. Upon rebooting, I couldn't get past the dreaded blue screen, so I decided to go for the gut and just reinstall Windows. I can boot from the WIndows disk to get to the reinstall/fix WIndows option -- but the computer crashes with either option.
Should I just reformat the hard drive? Can I do that from DOS?