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Old 01-07-2016, 10:31 PM   #1
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Default damage after virus cleanup

Hello,

I just exorcised a virus from my computer but I think it's left some damage behind.

Here are a couple of the symptoms:

1) A lot of my applications won't open. For example, Microsoft Edge, Reader, Calculator, and many others. What I get when I try to open these is the message in the attachment.

2) A lot of applications flicker. That's the application itself (on the screen) and its icon in the taskbar. In the task bar, it looks like it's closing and then opening again.

Is there anything I can do to fix this issue? I'm running Windows 10.
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File Type: png this app can't open.png (6.8 KB, 4 views)
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Old 01-07-2016, 11:01 PM   #2
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Default Re: damage after virus cleanup

Oh, I forgot to add one more symptom:

3) Some of the icons in the bottom right corner (see attachment) aren't always there. For example, if I have a USB stick plugged in, it will *sometimes* show the "Safely Remove Hardware and Eject Media" icon, but sometimes not (yes, even with the USB stick still plugged in). Or the volume control. Sometimes it's there, sometimes not. Before, these icons (and others) would be more consistent--always there, or there at the appropriate times.
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File Type: png icons.png (22.8 KB, 24 views)
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Old 01-08-2016, 12:52 AM   #3
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Default Re: damage after virus cleanup

Assuming the virus is 100% removed, here are some steps you can take to attempt to solve this issue:

http://answers.microsoft.com/en-us/w...222b38?auth=1/
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Old 01-08-2016, 12:58 AM   #4
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Default Re: damage after virus cleanup

http://www.cnet.com/how-to/how-to-un...in-windows-10/

If the options mentioned in that last link doesn't end up working i would try to reinstall the affected programs
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Old 01-08-2016, 05:13 PM   #5
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Default Re: damage after virus cleanup

Hellooo! Uninstall and re-install applications that aren't built in to your computer ex calculator, which if all else fails theres google lol

---------- Post added at 05:13 PM ---------- Previous post was at 05:12 PM ----------

Quote:
Originally Posted by Legacy View Post
Hellooo! Uninstall and re-install applications that aren't built in to your computer ex calculator, which if all else fails theres google lol
Sorry if this did not help, Im not what you call experienced with computers :P
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Old 01-08-2016, 05:25 PM   #6
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Default Re: damage after virus cleanup

For starters I hope that you are not signed in with the built in Administrator account ( as shown in the error) If so, create a different user account and use that to log in.

Try reinstalling the default modern apps by running this command from a Powershell prompt:
Quote:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Be sure to right-click powershell and "Run as Administrator."

A tool that I've found helpful for resoving system issues after viruses is the tweaking tool from tweaking.com. It's basically just a big bundle of registry fixes. One of them is "Remove policies set by infections." I'd recommend running the tool and selecting that option.
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Old 01-14-2016, 02:48 PM   #7
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Default Re: damage after virus cleanup

Hello,

Sorry for not replying sooner. I've been working on a practicum for a possible job so I've been busy.

Unfortunately, I tried all the options above and it they did not help. Any other ideas?
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Old 01-14-2016, 06:08 PM   #8
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Default Re: damage after virus cleanup

Just a shot in the dark, but maybe an system file check scan would correct this?

http://www.howtogeek.com/222532/how-...dism-commands/

Since these are files included with windows it may be included in the scan.
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Old 01-16-2016, 12:30 PM   #9
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Default Re: damage after virus cleanup

Thanks Crisco, but both scandisk and dism found nothing wrong.
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