computers so trashed that system recovery wont work
I have an issue i hope you all can assist me with. I wasnt carefull with my computer and it got trashed by viruses/spyware. it was to the point where i couldnt even run a spyware scan so i decided to use HP's system recovery option. bad idea. i ran it got threough everything fine, got past the screen where it is asking things like computer name, how i access the net, what time zone im in. then it got to a black screen with an HP logo that said "please wait", so i waited after about twenty minutes i rebooted and had to redo the sytem recovery. I did and once again ggot to this screen, i figured id give it a little more time. I went to school and 8 hours later i came back to find it on the same screen when i turned the monitor back on. I really need help, i know one of you out there has the answer so please speak up!
Thanks a million,