Access denied. I already tried the obvious.
He marked the folder "private"
In discussion with another IT guy, he said there is a virus that messes with the SAM folder.
If all else fails, the owner is ready to accept that his "My Documents" may be gone forever, because of the nature of the problem, I will most likely delete the partitions and run a deep level format before I re-install everything.
I wonder if I can crack his documents under linux?? any tips?