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Old 04-13-2013, 01:24 PM   #1
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Exclamation BSOD error Bad Pool Header ntoskrnl.exe

I have been getting a bad pool header blue screen error every so often for the past month. I finally downloaded a dump reader and it told me that the issue is the NT kernel ntoskrnl.exe. I have no idea what caused this issue or what I can do to fix it. Here are the dump files I have from these errors.

Thanks guys!
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Old 04-16-2013, 10:19 AM   #2
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Default Re: BSOD error Bad Pool Header ntoskrnl.exe

Yes, sounds like a virus, I would suggest this:

Download:
Malwarebytes : Free anti-malware download

Run full system scan

Download:
Download CCleaner 4.00.4064 - FileHippo.com

Top right corner click download, install, run 2 system scans one after another, then run a registry 2x and fix.

Goodluck.
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Old 04-18-2013, 09:23 PM   #3
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Default Re: BSOD error Bad Pool Header ntoskrnl.exe

I've got Norton installed and have all the latest definitions updated but I'll run a full scan and see what turns up, but I think it may be more than that.
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Old 04-18-2013, 09:35 PM   #4
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Default Re: BSOD error Bad Pool Header ntoskrnl.exe

Quote:
Originally Posted by leonard787 View Post
I've got Norton installed and have all the latest definitions updated but I'll run a full scan and see what turns up, but I think it may be more than that.
I would not use Norton, Norton loves to hog your memory and there are many free and better ones out there that will do the job just as well as Norton would, Like Avast, AVG and Microsoft Security Essentials which is good too..
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Old 04-18-2013, 09:47 PM   #5
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Default Re: BSOD error Bad Pool Header ntoskrnl.exe

Might be worth a read.

MS13-036: Description of the security update for the Windows file system kernel-mode driver (ntfs.sys): April 9, 2013
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Old 04-18-2013, 11:03 PM   #6
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Default Re: BSOD error Bad Pool Header ntoskrnl.exe

Quote:
This failure occurs very early in the startup process, and no Memory.dmp file is created.
If he's able to retrieve dump files it may not be this.
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