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Old 05-28-2013, 11:29 AM   #1
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Question Arrow keys not working when trying to select a different boot option.

TL;dr is the title

After gathering that my graphics card had died after many years of use, I decided to get a GTX 660 OC as an upgrade, hopefully here tomorrow. The problem I am having is that I cannot get from "Repair System Files" to "Start Windows Normally", due to the computer deciding it would be funny to switch to the former option despite not ever having had the arrow keys work in this menu, therefore not being able to boot Windows 7 up at all.

Anyone know how to get the arrow keys to work, it has irritated me quite a bit as I know it will be stuck like that even though I replace the gfx card. Not a problem with the keyboard as the arrow keys work in the BIOS menu.

Thanks for your time,
phillio1995.
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Old 05-28-2013, 11:33 AM   #2
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Default Re: Arrow keys not working when trying to select a different boot option.

Quickest suggestion I have is to try another keyboard (borrow one or if you have an extra laying around).

Is there a shortcut key you could use? Like how you can press Alt and then the underlined letter (I don't know if this menu has that feature on not).
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Old 05-28-2013, 11:47 AM   #3
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Default Re: Arrow keys not working when trying to select a different boot option.

It could be the keyboard then? I thought it wouldnt due to the arrow keys working elsewhere such as in BIOS.

I have seen the alternative options for keys. I'll try that now

EDIT: Alt keys don't work. Keyboard lights up but nothing happens when I try. Any ideas?
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Old 05-28-2013, 12:24 PM   #4
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Default Re: Arrow keys not working when trying to select a different boot option.

Quote:
Originally Posted by Phillio1995 View Post
It could be the keyboard then? I thought it wouldnt due to the arrow keys working elsewhere such as in BIOS.
The keyword there is "could". I've seen where a USB keyboard works in the BIOS but then won't work on the windows login screen until Window's loads the drivers for it. Could take about 30-45 seconds (give or take).

I just suggested a replacement keyboard because that would be the quickest thing to check first. Also, are there letters underlined in the text indicating that the 'alt' key should work? If so then I'm leaning more even more on trying a new keyboard - just to rule that out.
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Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie?
I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!"
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Old 05-28-2013, 12:47 PM   #5
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Default Re: Arrow keys not working when trying to select a different boot option.

I don't have a replacement keyboard but my dad does. I'll get him to bring his round but that is not going to happen until 6pm tomorrow. Anything else I could try in the meantime or is it not worth trying for now? Thanks for the help.
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Old 05-28-2013, 12:49 PM   #6
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Default Re: Arrow keys not working when trying to select a different boot option.

Are there any settings in the BIOS that you could adjust as to what the computer does after a power loss or something similar (and then just unplug the power while it's on to simulate a power loss). Maybe you could change something in there so that it starts like it's supposed to?
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Old 05-28-2013, 01:47 PM   #7
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Default Re: Arrow keys not working when trying to select a different boot option.

Not sure. Hardly ever looked around the BIOS let alone changed anything. I'll have a look around and see if there is, though.

EDIT: Changed BIOS keyboard settings to legacy drivers, now the arrows work. Windows doesn't want to start though but judging by the artifacts on the screen I don't blame it.

Cheers for the help, haven't gotten the arrows to work even before this happened

Again, thanks.

phillio1995
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Old 05-29-2013, 03:26 PM   #8
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Default Re: Arrow keys not working when trying to select a different boot option.

Quote:
Originally Posted by jmacavali View Post
Are there any settings in the BIOS that you could adjust as to what the computer does after a power loss or something similar (and then just unplug the power while it's on to simulate a power loss). Maybe you could change something in there so that it starts like it's supposed to?
In a power loss you want the system to stay off. Reason being if the power stutters your hard drive is going to be a royal mess.
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