Problem with Office Communicator 2005

[depastino]

Wondering if anyone has any ideas on this...

Running Office/Outlook 2007 and Communicator 2005. We started seeing problems on some systems with saving conversations as an e-mail.

We tried to verify that under Connect\Change Sign-In Account\Personal\ personal information manager was set to "Microsoft Outlook", but the option is grayed out.

There is a registry key that determines what this setting should be -

HKCU\Software\Microsoft\Communicator\PersonalConta ctStore\

where a value of '0' would normally represent the 'Microsoft Outlook' option, but changing this does not change the setting. However, setting it to either '1' or '2' will select the other respective options, which are not grayed out.

Does anyone know what may have caused this option to become unselectable? It affects everyone who logs into the system, and the primary user can log into another system (where the setting is not grayed out) and it works fine.

[depastino]

Nevermind, found the fix.

Fixmapi.exe did not seem to work, but I renamed mapi32.dll and then ran a repair on Office 2007. The mapi32.dll file was recreated and the PIM options are now all available.