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Old 08-15-2010, 03:07 PM   #1
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Default Need help

Hey Guy's

i have a Toshiba laptop i did that last up date on it and when it was done it took a long time to load on top of that the background it stay black and only thing you see is the mouse i am able to move mouse but that it .
i any ideas how to fix it ?
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Old 08-15-2010, 03:16 PM   #2
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Default Re: Need help

Welcome to CF Cave man.

Are you able to boot into Safe Mode? Also, which version of Windows are you running?
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Old 08-15-2010, 03:29 PM   #3
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Default Re: Need help

i am running with windows 7 and no can't go to boot in to safe mode but i am able to hit f2 f12 key dose take me to other windows but dose't say any thing about safe mode
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Old 08-15-2010, 03:41 PM   #4
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Default Re: Need help

It should have "Safe Mode" in each corner. Just after the initial boot screen, press F8 and you can select Safe Mode. I think you're entering the BIOS by mistake. After that screen that has the "F2 for Setup/F12 For Boot Options" screen is when you press or hold F8.
You should be shown a DOS like screen with several options and on there, there will be Safe Mode.
When you boot into Safe mode, follow the directions under "Option Two" here.
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Old 08-15-2010, 04:09 PM   #5
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Default Re: Need help

i did hit f8 and show me the safe mode i click on it show me it was loading windows files when it got done it stay black not thing happen just mouse on the screen
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Old 08-15-2010, 04:45 PM   #6
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Default Re: Need help

When you press F8, look for a "Last known good configuration" option and see if that works.
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Old 08-16-2010, 04:49 PM   #7
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Default Re: Need help

Find me a toshiba manual that would describe this problem with resolution...

Edit: This was in response to a childish post that has since been deleted.
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