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Old 12-08-2009, 12:26 AM   #1
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Default wtf does this mean....?!

So I emailed ECS about my issues with my motherboard and it not being able to get video if I touch anything in the BIOS, and if I dont, it cant load the OS because I have RAID. I made it very clear that it is impossible to get anything usable, but this is how they respond:
1. Benchtest the motherboard outside the tower case.
2. Its absolutely imperative that the motherboard that you are using posts something on the screen.

wtf are they just screwing with me now? How does this make sense at all?!
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Old 12-08-2009, 02:22 AM   #2
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Default Re: wtf does this mean....?!

They're making excuses to make you go away?
That's what I would assume. I never trusted ECS, they seem on the cheap side.
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Old 12-08-2009, 06:29 AM   #3
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Default Re: wtf does this mean....?!

I'll translate:

1. "Hmm....it appears you are having an issue that we don't really care about. We'll just give you the standard answer we give everyone."
2. "^. Go away."

Their second point is obvious and pretty well unnecessary - I think we all know that it's important for the computer to run/pass POST.

Have you attempted a run outside the case? A port could be shorting. Unlikely, but still possible.
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Old 12-08-2009, 07:50 AM   #4
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Default Re: wtf does this mean....?!

Just a question,you tried re-flashing the BIOS At All?
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Old 12-08-2009, 01:44 PM   #5
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Default Re: wtf does this mean....?!

Quote:
Originally Posted by foothead View Post
1. Benchtest the motherboard outside the tower case.
Probably means test the motherboard outside the case? But what a way to word it!
Quote:
Originally Posted by foothead View Post
2. Its absolutely imperative that the motherboard that you are using posts something on the screen.
Well duh ECS! We all know that FFS! Thats why you have a customer query ECS!
Quote:
Originally Posted by foothead View Post
wtf are they just screwing with me now?
In a word, yes.
Quote:
Originally Posted by foothead View Post
How does this make sense at all?!
It doesn't. Don't let them fob you off.
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Old 12-08-2009, 05:18 PM   #6
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Default Re: wtf does this mean....?!

Quote:
Originally Posted by Grantofhell View Post
Have you attempted a run outside the case? A port could be shorting. Unlikely, but still possible.
Yes I have, and I made that clear in the first email I sent.

Quote:
Originally Posted by Neodude112320 View Post
Just a question,you tried re-flashing the BIOS At All?
I can't, it won't let me boot off anything except hard drives and CD's until I can get into the BIOS.
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Old 12-08-2009, 05:22 PM   #7
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Default Re: wtf does this mean....?!

no floppy?
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Old 12-08-2009, 05:44 PM   #8
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Default Re: wtf does this mean....?!

Quote:
Originally Posted by sniperviper21 View Post
no floppy?
no floppy.
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Old 12-08-2009, 06:11 PM   #9
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Default Re: wtf does this mean....?!

Why dont you use Hirens Boot Disc? That has a heap of BIOS Tool that might help?
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Old 12-08-2009, 10:18 PM   #10
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Default Re: wtf does this mean....?!

I'll try that in the morning when I can get to CD burner. thanks.
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