Originally Posted by cavemangrinder
Ah, thats cool. What sort of credentials would you need for a Tech Specialist at Best Buy? Just curious.
Credentials? Best Buy doesn't work that way. I was not an actual Tech Guy (Geek Squad Agent). I was a Business Technology Specialist. I dealt with all the Business Customers that came in that needed our assistance, whether it be Software/Hardware or Server Installs. If you want to be a Bus Tech Spec you are required to be Microsoft Small Business Certified.
Money as a Business Professional isn't bad(Small Business Certification Not required for Job) caps at about 15, Business Technology Specialist (Must be Small Business Certified), Caps around 24..I was at the Cap.
As for Geek Squad. No Certs required, Unless you want to be a Double/Special Agent who are in the field(Double Agents do the store salesfloor work that was sold, and Special Agents do the Larger Business installs...ie...Servers, Internet Video Surveillance, Etc ,Etc.). Those guys are required to have my Cert as well as a few others I can't think of off the top of my head.
If your considering being a Bus Tech Pro/Specialist, the best advice I can give you is product Knowledge....Business Pros/Specialists are expected to be able to sale absolutely everything and anything in every Department as your likely to float the store in search of Business Customers.