Real support does still exist,
But to be honest, I don't really think that you helped yourself there.
you don't seem to have done a good job at describing your set-up, or the problem.
People can only work with the information that you give them,
You didn't give very much information, you were negative and condescending from the outset, you refused to do any tests that he suggested.
exactly what help were you expecting?
Even yahoo answers can provide better support than many human helpers.
good god, Yahoo answers IS human helpers, it's basically just some forum software, you ask a question and people answer it!