First of all, I want to say hi to all of you before I go on with my concern. I'm so sorry I've been awayfor ages. It is just that business has been crazy, and I've not had time to breathe. I hope that all of you are doing well. Here is my issue. Thanks so much in advance to any of you that can help. I'll give rep points to those that do.
I'm severely pissed off at my wholeseller. I needed a particular laptop with specific spects that my customer was asking for. My wholeseller told me that he has a laptop with these spects, however, it is a Vista PC. My customer does not want Vista, and I've made tht very clear dozens of times. So, here is what's going on.
The rep that I've been dealing with says that the system is one that can be downgraded from Vista to XP without having an operating system disk. Now, I've never heard of this in my life, and neither has my senior technician, who is a retired technician from the military. My wholeseller rep swears up and down that many of his customers have been able to downgrade without any additional charge for the operating system or without needing a disk to do this. I'm also familiar with the downgradable rights that Microsoft gives to those who have Vista Ultimate or Vista Business, but nothing is said about any system being downgraded free of charge and without the operating system disk. Either I'm totally missing something, or the rep is sadly mistaken because in all the years I've been working with computers, I've never herd of such a thing. Can anyone please advise?
I'm severely pissed off at my wholeseller. I needed a particular laptop with specific spects that my customer was asking for. My wholeseller told me that he has a laptop with these spects, however, it is a Vista PC. My customer does not want Vista, and I've made tht very clear dozens of times. So, here is what's going on.
The rep that I've been dealing with says that the system is one that can be downgraded from Vista to XP without having an operating system disk. Now, I've never heard of this in my life, and neither has my senior technician, who is a retired technician from the military. My wholeseller rep swears up and down that many of his customers have been able to downgrade without any additional charge for the operating system or without needing a disk to do this. I'm also familiar with the downgradable rights that Microsoft gives to those who have Vista Ultimate or Vista Business, but nothing is said about any system being downgraded free of charge and without the operating system disk. Either I'm totally missing something, or the rep is sadly mistaken because in all the years I've been working with computers, I've never herd of such a thing. Can anyone please advise?