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Old 10-21-2007, 04:09 PM   #1
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Default UGH customer support sucks

well my mp3 dosent work(sounds not working and its not the headphones,its internal and the battery is shot) so when i called customer support to get a copy of my reciept because i lost mine i had to leave a message and they didn't call me back. 3 times in a row now. i'm trying to get store credit and get a 6 gig phillips becuase its not worth wasting my dads gas money to send it away every other month when it breaks. UGH THEY SUCK!!
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Old 10-21-2007, 04:13 PM   #2
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Default Re: UGH customer support sucks

What's the name of the store you bought the MP3 player from? I'll be sure to avoid them next time.
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Old 10-21-2007, 04:16 PM   #3
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Default Re: UGH customer support sucks

lol its only little and its only in ONtario Canada, its called factorydirect.ca
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Old 10-21-2007, 04:22 PM   #4
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Default Re: UGH customer support sucks

I guessed it was that store.

Your SOL basically, buyer beware. You also likely got that thing for 1/4th of the price it was worth.
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Old 10-21-2007, 07:05 PM   #5
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Default Re: UGH customer support sucks

Quote:
Originally Posted by DJ-CHRIS View Post
I guessed it was that store.

Your SOL basically, buyer beware. You also likely got that thing for 1/4th of the price it was worth.
it was 70 bucks after the 2 year warenty + its a end of stock store
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