POS Service Technician
Truno is the national leader in integrated technology solutions focused solely on the retail industry. With over 30 years of experience and innovation, 3,000 customers sites, unmatched customer service and a world-class network of partners -- Truno delivers retailers secure, stable and integrated technology solutions enabling them to navigate through an environment of ever-changing regulation, competition and technology
Job Description: POS Service Technicians travel to stores and offices of customers and work with them to troubleshoot, service, and repair machines and other equipment.
Main Responsibilities:
•Travel to stores and offices of customers to service and repair machines (Truno will provide a company vehicle and phone)
•Work and communicate directly with Truno customers to troubleshoot, service, and repair machines and other equipment
•Advise customers concerning equipment operation, maintenance, and programming
•Disassemble, repair, and reassemble machines
•Configure software and hardware and perform installs and updates
•Test software, hardware, and other systems to make sure they are working properly
•Use tools, including power tools, to assemble machines according to specifications
•Manage and upkeep inventory of failed parts
Minimum Requirements:
•Basic computer skills
•Capable of multi-tasking
•Ability to think, learn, and solve problems quickly
•Understand wireless devices, and Sonic wall devices
•Organizational ability
•Be able to work independently with limited supervision
•Travel typically within 100 to 150 miles of home base, with limited overnight travel
•Must be able to work a flexible schedule that may include weekends, evenings, and early mornings
•Pass a background check, drug screen, and driving record check
•Dress professionally and appropriately with no visible tattoos, and no visible piercings on male employees
•Basic computer troubleshooting or electronics background is a big plus
Location: Paducah, KY
Job Type: Full-Time
Compensation: $560/week + Overtime, plus a generous benefits package
Status: Non-Exempt