It just shocks me as to how little many people take care of their computers. I will do a fresh install of windows for someone and back up and restore all their stuff only to have them call me up again in a month saying they have the same problem. Oh well since I charge 20$ an hour I am making good money off these people but they really can save themselves money if they just watch what they click on and not accept everything that comes at them.
I did call M$ and they gave me a new key surprisingly since I was able to give them a partial of what was left of it and explain the situation. but dang that foreign outsourcing for support.