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Old 08-13-2007, 09:41 PM   #1
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Default OMG Microsoft support is taking forever!!

Basically I'm bored and have been waiting for them to answer for the last 20 minutes. Talked to one lady, who was supposed to direct me to the games support, and she said there was no one in front of me so it will be short... The hold music quality sucks too!! They better answer soon!! I paid for halo 2 vista, and wanted to play it online, now that I got sprint mobile broadband, but nooooo, cant connect halo 2 to the internet, and the support website didnt help at all.
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Old 08-13-2007, 09:42 PM   #2
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Default Re: OMG Microsoft support is taking forever!!

Can't you select to chat to their customer support online? That usually works out better.
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Old 08-13-2007, 09:44 PM   #3
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Default Re: OMG Microsoft support is taking forever!!

MSFT support has always sucked... I have never had a good experience...
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Old 08-13-2007, 09:47 PM   #4
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Default Re: OMG Microsoft support is taking forever!!

Great, they finally answered after 36 minutes and the call gets dissconnected!!!!!!!!!!! I will call again tomorrow....
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Old 08-13-2007, 09:58 PM   #5
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Default Re: OMG Microsoft support is taking forever!!

attempting a call again now, $10 says they wont be able to fix the game tho...
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Old 08-13-2007, 10:48 PM   #6
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Default Re: OMG Microsoft support is taking forever!!

FINALLY, done, I need to open ports 80 and ports 3074. Altho this isnt the right section, I have this thread open, could someone tell me how to do this real quick, or should I just make a thread in the generel hardware and software section?
Support told me to call my internet service provider, I figured I could open them up myself with a little help, but do I need to call sprint?
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Old 08-13-2007, 10:55 PM   #7
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Default Re: OMG Microsoft support is taking forever!!

go into your routers administrative console... and look for anything that says "port forwarding" or "Applications and GAming"
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Old 08-13-2007, 10:55 PM   #8
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Default Re: OMG Microsoft support is taking forever!!

They should already be open on your ISPs end, do you connect direct or do you have a router?
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Old 08-13-2007, 11:05 PM   #9
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Default Re: OMG Microsoft support is taking forever!!

yeah. Tell us the brand of your router and someone will prob. know the ip for it.
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Old 08-13-2007, 11:15 PM   #10
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Default Re: OMG Microsoft support is taking forever!!

I connect direct. Sprint usb modem thingy. Sprint mobile broadband. No wireless or wired routers.
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