I ordered a Sony VAIO FW series laptop yesterday, quite excited about it.
Originally I bought a IBM Lenovo Thinkpad T61. I was happy with that as well, until I found that it was a lemon. Second day I owned it, the laptop started locking up on me. From there, I was really disatisfied.
I contacted Lenovo and the had me send it to the depot for diagnostics. Then they shipped it back. The receipt said that they replaced the hardrive, the memory, and reloaded the HD with a new image.
I took it out of the box, turned it on, and first thing it siad, before I even got to the windows Vista splash screen was "Unexpected shutdown detecting...initializing" That pissed me off that from the depot I got it without a proper shutdown! I wonder if the depot people sucked ass through a straw or something...
Anyway, I went ahead and started configuring it to my liking, and the same day it started locking up again. Quite annoyed, I contacted Lenovo again, telling them I have owned this for only a few weeks and wanted this to be taken care of promptly. They obliged and sent out a tech. to my house to replace the system board, suspect that is the culprit. The guy came out, found out he was a contractor and not even a Lenovo specialist. He went ahead and did the work, and I found out after he left that the laptop wasn't even put together correctly. Some of the pieces were not properly installed and so the shell was loose and would pop in and out of place in some areas. Then I also noticed some eletrical buzzing from the processor fan area and one of the speakers crackled after he did his work.
So, I contacted Lenovo, AGAIN. I told them that I was fed up with this, and wanted to send it for a complete replacement, or a refund. They went ahead and set up an RMA to be sent back for a full refund.
With that said, they told me they would be crediting my credit card. I decided that I may want to change a few things on the laptop since I knew I might want some more hardrive space. Well, after talking to my friend and looking around at other laptops, I found an awesome new VAIO!
Intel Core 2 Duo processor P8600 (2.4GHz 3MB Cache)
Microsoft Windows Vista Home Premium with SP1
White lid color (
3GB DDR2-SDRAM (DDR2-800, 2GB+1GB)
200GB SATA Hard Disk Drive [7200 RPM]
Blu-ray Disc Read Only Drive
ATi Mobility Radeon HD 3470 with 256MB vRAM
16.4" LCD (1600x900, XBRITE-HiColor)
WLAN 802.11a/b/g/n with intergrated Bluetooth technology
Standard battery (max battery life of 5.5hr)
Custom engraving on edge of screen cabinet (Full name with class of 2012)
Price: $1647 after $77 tax
What do you guys think? Of both the laptop and the situation I had to go through.