Ok, I received this gift certificate from my brother-in-law for this boutique-type music store (you know, guitars, drums and stuff) for $20. So I went through every isle twice looking for a gig bag for my acoustic or something else that costs around $20. This place is ridiculously expensive to say the least. It becomes obvious that there is nothing in this place for $20 that I would want. $20 would go 3 times as far at Guitar Center. Instead of going up to the counter and seeing if they would just give me the cash, I leave and call them from home (I'm a non-confrontational kind of guy). I explained my situation to two different employees there and was told (in a very snotty tone) that not only would they not cash out the gift certificate, but they wouldn't give back any change (would have to be store credit). So, basically a donation was made to the music store "charity" in my name. Here's my question. Am I the asshole here or are they? If it's just me I can accept that, but I think it's wrong of them to force you to either buy their over-priced crap or just give them free cash by not buying anything. I can't regift it either because it's hand written with my name and everything. I don't know, what do guys think?