Did you guys see this video about GeekSquad, these people are horrible, they are under qualified and have no idea what they are doing. Even the sales people are bad, I once heard a sales rep. tell a customer that more hard drive space equals a faster computer.
Heres the scenario, a few weeks ago Best Buy had a laptop on sale. In the store, next to the laptop that was in the Weekly Ad, there was another laptop, completely identical to the one on sale, except the laptop on sale had a 160gb hard drive, and the laptop not on sale had a 320gb hard drive.
The price for the laptop on sale was $399.99, and the identical (minus hard drive) laptop not on sale was $549.99.
The customer, actually customers, because they were an old couple, asked the Best Buy sales rep "Why should I buy this one if its $150 more, whats the difference" The sales rep. replies, "This one has double the hard drive space", customer replies "Why would I need that?" Best Buy Sales Rep "Well, because this computer is faster because it has a bigger hard drive"
I didn't want to interrupt, I was actually surfing the net on another laptop three spaces away doing a product comparison on two video cards, which I actually found it cheaper on another site, so I left best buy. I felt horrible, I hope those old people didn't buy that laptop based on what the under qualified best buy sales rep. said!
Anyway, enough chit-chat, here is the video. Just goes to show you, people are taking a stand.
GeekSquad fails computer repair test