Feel like speaking to a NewEgg manager..
Hmm, this is the first problem I've had with NewEgg, but its certainly bugging me...
I placed my order on Friday and now its Wendsay and its still on Step One.
Yesterday morning, on the 3rd buisness day, I finally recieved an email saying they had problems with the verification because of the shipping address, so I called my bank to check things out and they said they authorized the payment from NewEgg on Friday but they haven't taken the money yet.
I paid extra for rush proccessing (not much at all, but still..) and extra for overnight shipping, expecting it on Tuesday. Its now Wendsay and still no getting past step one. So, I've called them multiple times, and I've heard, "We'll try to process and verify your order today." - But, what I keep explaining is its been ordered on Friday, and the payment has been authorized with my bank so I don't understand what the problem is.
I finally spoke to someone nice, and she said she'd try to speed up the process as much as she can, but I've also heard this before. They have the banks number and I'm not being impatient or rude with them at all, because I run shifts at Dominos and I know how that goes.. But, this is becoming a bit of a problem now that it may not even be shipped today..
I understand they don't do processing on the weekends, so I didn't mind but the bank said the payment was authorized on Friday. Thats fine, so maybe it took some time to update with NewEgg or something, but their telling me they may not be able to verify it until this afternoon, and its like, why does it take so many hours to call the bank and verify their authorization, when I called once they opened.
As I said, I've never had a problem with NewEgg before and ussually their a great problem free service, and I would reccomend them to anyone, but maybe I'm just having bad luck. Its just I spent over 1000 on parts with them in this order, and I paid more for speed, and its slower than ever before.
Would you call and speak with a manager, or wait another day?