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Old 10-27-2006, 02:49 PM   #1
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Default Fast

This is a screen shoot of my e-mail to Antec asking a question about a case.

And a reply in 3 minutes! I've never seen anything like that. I'm used to waiting hours if not days for a reply from a company! But good gosh 3 mins.

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Old 10-27-2006, 02:52 PM   #2
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Default Re: Fast

Werd thats cool
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Old 10-27-2006, 02:53 PM   #3
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Default Re: Fast

a 3 minute reply from tech support is unheard of for me.
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Old 10-27-2006, 05:11 PM   #4
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Default Re: Fast

Wow, that sure is good customer service. I would be inclinded to purchase from them
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Old 10-27-2006, 05:18 PM   #5
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Default Re: Fast

I intend on it, same case at new egg runs for 211 with shipping this case is like 110 with shipping same exact case, in fact its from the company itself.
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Old 10-27-2006, 05:53 PM   #6
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Default Re: Fast

woa that's amazing reply time you should send a email to pc world to write about their customer service lol!
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Old 10-27-2006, 06:29 PM   #7
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Default Re: Fast

Some companies, high end companies that is, hire people for things like that, that's fantastic though!

Have you had a reply since?
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Old 10-27-2006, 07:30 PM   #8
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Default Re: Fast

Start to finish entire ordeal was about 17 mins or so. Which is pretty fast, for e-mail tech support.
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Old 10-27-2006, 07:31 PM   #9
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Default Re: Fast

Whew, that is nice!
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Old 10-27-2006, 08:43 PM   #10
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Default Re: Fast

Yup, that's why I love Antec. They make quality products and they have the customer service to back it up.

Whoa, and I just noticed your name is spelled differently. Are you Russian or German?
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