Ok, I orderd a laptop, cancelled i, orderd another, now im being charged for 2, i rang them, 'Hi I've orderd a laptop and its been ordered 2x may I cancel it please' Sure, name? customer number please' Ok, so I gave them him, he replies with, yes ill ring you back with-in 1 hour, ok still waiting, been 2 hours, lol, dell sucks harder now.
if they charge me 700pound im a knock that prick who was ment to cancel it out.
Ordered on a Creditcard, umm bad hue?
How long would it take them to send me a laptop?
Anyone had this problem?#
thnx ant
*Update
Ok I rang them back this is what I got
Me: Hi
Them Hi My name is ***** and Im working at dell, I suck at my job blah blah, the normal hello that ya get
so anyway we talked and this is what I asked:
Hi could you please help me, Im in abit of a problem, can you please cancel one of my orders 'Sure', ok, whats your customer number please..... so I gave it her, she says, ok hold on I'll out you threw to someone who can help you, ok I was on hold for 10mins, A guy answers, I repeat my question, he says Ok I'll put you threw to someone, ffs this happend 7x, until I got put threw to someone who had some sence, I argued to fuck with them, I told them if they don't cancel ill buy else where as my threats was thrown people started doing things, dell is stupid at custom.
But anyway, I got this dell as it was cheap and specs are allright, not the best but their good enough for what I need it for and thats what people don't get in their head, just because its shit specs and from shit place you only need it for what you want to do, and all I need this is for my work and its a cheap enough to do the trick.
if they charge me 700pound im a knock that prick who was ment to cancel it out.
Ordered on a Creditcard, umm bad hue?
How long would it take them to send me a laptop?
Anyone had this problem?#
thnx ant
*Update
Ok I rang them back this is what I got
Me: Hi
Them Hi My name is ***** and Im working at dell, I suck at my job blah blah, the normal hello that ya get
so anyway we talked and this is what I asked:
Hi could you please help me, Im in abit of a problem, can you please cancel one of my orders 'Sure', ok, whats your customer number please..... so I gave it her, she says, ok hold on I'll out you threw to someone who can help you, ok I was on hold for 10mins, A guy answers, I repeat my question, he says Ok I'll put you threw to someone, ffs this happend 7x, until I got put threw to someone who had some sence, I argued to fuck with them, I told them if they don't cancel ill buy else where as my threats was thrown people started doing things, dell is stupid at custom.
But anyway, I got this dell as it was cheap and specs are allright, not the best but their good enough for what I need it for and thats what people don't get in their head, just because its shit specs and from shit place you only need it for what you want to do, and all I need this is for my work and its a cheap enough to do the trick.