I'm not too sure how your cable networks work over there, but my provider (NTL, UK) recently gave me a free speed upgrade which didn't seem to kick in. I disconnected the modem from the cable and turned it off. Then hooked it all back up and it now runs at the faster, upgraded speed. Something you could try maybe?
Originally Posted by Mental Liberator
What's your download speed? kb/s
To get the theoretical maximum download rate, divide your connection by 8. eg 6000k/bit(6m/bit) = 750kb/s