Ok, it's over with and I'm still here.
Got my bill reduced to $171 and my net speed bumped up from 15 mbps to 30 mbps plus a new set top box with DVR for the TV.
Also got a new modem for the net but I have to keep the old modem for the phone.
I asked if I have to pay rental for both modems and she said no, just one.
I then asked if this package is a promotion she said no, this will be my regular bill. I will charge my nephew $90 for the TV so I think we both got a good deal. My sis will be tickled when she find out she now got DVR.