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Old 07-22-2010, 05:10 PM   #1
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Default The CF Server

I'm making a separate thread to discuss the server situation.

I know alot of users had reported the site running slowly, unfortunately I must say I had dismissed these claims since the site always ran fine for me and a couple other people who had no problems (this might be down to the time I always visit etc)

Anyway, I need your help to investigate this. I've setup IIS running along side apache, they both server exactly the same site (so any posts made on one will appear on the other) so we can test server configs. I've created a dummy zip file for you to download so you can let me know what transfer rates you get a different times of the day.

Apache

www.computerforums.org
www.computerforums.org/test.zip

IIS:

www.computerforums.org:81
www.computerforums.org:81/test.zip

I've logged a call with the server provider who have provided the following info:

ALERT WARNING 7/22/2010 5:31:01 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.65 ms
ALERT OK 7/18/2010 10:09:41 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.62 ms
ALERT CRITICAL 7/18/2010 10:08:50 PM (1/3) CRITICAL - Plugin timed out after 10 seconds
ALERT OK 7/17/2010 10:50:30 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.68 ms
ALERT WARNING 7/17/2010 10:49:40 PM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.60 ms
ALERT OK 7/17/2010 4:51:32 AM (2/3) PING OK - Packet loss = 0%, RTA = 5.20 ms
ALERT CRITICAL 7/17/2010 4:50:42 AM (1/3) CRITICAL - Plugin timed out after 10 seconds
ALERT OK 7/17/2010 4:45:32 AM (2/3) PING OK - Packet loss = 0%, RTA = 0.65 ms
ALERT WARNING 7/17/2010 4:44:32 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.68 ms
ALERT OK 7/17/2010 4:34:32 AM (2/3) PING OK - Packet loss = 0%, RTA = 2.81 ms
ALERT WARNING 7/17/2010 4:33:32 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.76 ms
ALERT OK 7/16/2010 11:49:31 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.65 ms
ALERT CRITICAL 7/16/2010 11:48:42 PM (1/3) CRITICAL - Plugin timed out after 10 seconds
ALERT OK 7/16/2010 2:15:30 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.66 ms
ALERT WARNING 7/16/2010 2:14:30 PM (1/3) PING WARNING - Packet loss = 66%, RTA = 6.54 ms
ALERT OK 7/16/2010 2:09:30 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.59 ms
ALERT CRITICAL 7/16/2010 2:08:41 PM (1/3) CRITICAL - Plugin timed out after 10 seconds
ALERT OK 7/16/2010 5:40:28 AM (2/3) PING OK - Packet loss = 0%, RTA = 0.80 ms
ALERT CRITICAL 7/16/2010 5:39:38 AM (1/3) CRITICAL - Plugin timed out after 10 seconds
ALERT OK 7/16/2010 5:34:28 AM (2/3) PING OK - Packet loss = 0%, RTA = 0.67 ms
ALERT WARNING 7/16/2010 5:33:29 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.68 ms
ALERT OK 7/13/2010 6:13:13 AM (2/3) PING OK - Packet loss = 0%, RTA = 0.56 ms
ALERT WARNING 7/13/2010 6:12:13 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.64 ms
ALERT OK 7/13/2010 6:07:13 AM (2/3) PING OK - Packet loss = 0%, RTA = 0.55 ms
ALERT WARNING 7/13/2010 6:06:13 AM (1/3) PING WARNING - Packet loss = 66%, RTA = 0.54 ms
ALERT OK 7/5/2010 9:59:39 PM (2/3) PING OK - Packet loss = 0%, RTA = 0.60 ms
ALERT CRITICAL 7/5/2010 9:58:49 PM (1/3) CRITICAL - Plugin timed out after 10 seconds

This looks very much like a hardware issue if it is not responding to pings like this so they are going to look into this issue.

I'll keep you updated.
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Old 07-23-2010, 01:04 AM   #2
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Default Re: The CF Server

I had a 243kbps on the Apache with a 20 sec page load time. On the IIS i had a 333 kbps download with a .1 sec page load time altough I couldnt login on the IIS. My connection caps at 350 kbps, but the IIS runs smooth. This was tested at 12:53 AM Eastern Daylight Time (US).
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Old 07-23-2010, 01:14 AM   #3
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Default Re: The CF Server

I agree with you assessment on a hardware issue David. It's taking me roughly 30 seconds to even bring a page up while I'm getting a 65ms ping to the server. Download on IIS hit 650kB/s with Apache failing to load.

--- node1.computerforums.org ping statistics ---
50 packets transmitted, 50 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 57.694/65.544/97.022/9.662 ms
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Old 07-23-2010, 03:38 AM   #4
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Default Re: The CF Server

IIS i got 640mbs
Apache i got 220mbs

IIS runs like silk.
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Old 07-24-2010, 04:39 AM   #5
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Default Re: The CF Server

OK the data center are currently looking into the server situation.
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Old 07-24-2010, 08:51 AM   #6
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Default Re: The CF Server

It's running like a dream at the moment no problem's at all.
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Old 07-24-2010, 11:55 AM   #7
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Default Re: The CF Server

I haven't had any problems today either.
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Old 07-24-2010, 12:00 PM   #8
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Default Re: The CF Server

I think I've found a solution - I'll post later if its still loooks like it worked.
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Old 07-24-2010, 12:03 PM   #9
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Default Re: The CF Server

Quote:
Originally Posted by David Lindon View Post
I think I've found a solution - I'll post later if its still loooks like it worked.
Thanks...Will it happen again?
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Old 07-24-2010, 12:14 PM   #10
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Default Re: The CF Server

Quote:
Originally Posted by gmcrepair View Post
Thanks...Will it happen again?
I think I've got it resolved after some real investigation this morning. If its still running smooth later I'll post what I did
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