Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL

swamp_rattler · 04-07-2011, 11:03 AM

Hello,

My mom has some nasty malware. On her desktop, I see she has a program recently installed on 4/03 called "Antimalware Tool" and it features a castle-like icon. I figure this is her problem...something she installed thinking it would keep her computer running well is actually telling her she has tons of viruses, etc just so she'll buy their scam product. This Antimalware Tool keeps throwing at her pop-ups.

Now I do not own a Windows 7 computer like she does...I use XP and I can't navigate my way through her computer so easily. Hard to believe it's that different for me.

How can I remove it???

**JCB** · 04-07-2011, 11:33 AM

does she have any anti-virus software installed? Have you run a full virus scan??

You can also try http://www.computerforums.org/comput...cd-103887.html and scan the system with many different scanners

~Darkseeker~ · 04-07-2011, 02:46 PM

Hold down F8 while booting and boot to safe mode.

on your PC, download Malwarebytes' Anti-malware and put it on a pen drive, load it onto her PC while in safe mode and run a full scan.

Jack4436 · 04-07-2011, 05:11 PM

a very simple solution is that u should restore your system or your moms on that date... it will done the job

FORDSVTPARTS · 04-07-2011, 10:36 PM

Run AVG First Thing!

~Darkseeker~ · 04-08-2011, 04:45 AM

Malwarebytes' from Safemode > AVG normal boot.

Some malware will prevent you from installing AV in a normal boot.

Zoney · 04-15-2011, 02:29 AM

Yeah safe mode,install and run anti malwarebytes, done it many times.

Nilvoid · 05-01-2011, 08:22 PM

You can remove it manually, use Malwarebytes (great program), or just reset the system to an earlier date.

wulbs · 05-01-2011, 10:32 PM

You can also try combofix, it's a free malware and spyware remover

Click here to download

04-07-2011, 11:03 AM	#1
swamp_rattler Baseband Member Join Date: Oct 2005 Posts: 53	Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL Hello, My mom has some nasty malware. On her desktop, I see she has a program recently installed on 4/03 called "Antimalware Tool" and it features a castle-like icon. I figure this is her problem...something she installed thinking it would keep her computer running well is actually telling her she has tons of viruses, etc just so she'll buy their scam product. This Antimalware Tool keeps throwing at her pop-ups. Now I do not own a Windows 7 computer like she does...I use XP and I can't navigate my way through her computer so easily. Hard to believe it's that different for me. How can I remove it???

04-07-2011, 11:33 AM	#2
JCB Site Team Join Date: Oct 2004 Posts: 1,294	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL does she have any anti-virus software installed? Have you run a full virus scan?? You can also try http://www.computerforums.org/comput...cd-103887.html and scan the system with many different scanners __________________ My Info :Ex-Owner of Computer Forums .org -- CCA in Citrix Presentation Server 4 + 5 + Xenserver 5.5 Site Info : Free Boot Disk Download - Latest Articles - Latest Posts - Site Rules More Info : If you have any Questions Send Me A PM

04-07-2011, 02:46 PM	#3
~Darkseeker~ Fully Optimized Join Date: Jan 2010 Location: United Kingdom Posts: 1,972	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL Hold down F8 while booting and boot to safe mode. on your PC, download Malwarebytes' Anti-malware and put it on a pen drive, load it onto her PC while in safe mode and run a full scan. __________________ Customised Packard-Bell iPower:- AMD Athlon X2 4600+, 2GB DDR, 2x7600GT (SLI) Steam+XBL: ReincarnHATE925, Blizzard RealID: Ibanezjunkie94@hotmail.co.uk

04-07-2011, 05:11 PM	#4
Jack4436 Baseband Member Join Date: Mar 2011 Posts: 23	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL a very simple solution is that u should restore your system or your moms on that date... it will done the job

04-07-2011, 10:36 PM	#5
FORDSVTPARTS In Runtime Join Date: Mar 2011 Posts: 262	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL Run AVG First Thing!

04-08-2011, 04:45 AM	#6
~Darkseeker~ Fully Optimized Join Date: Jan 2010 Location: United Kingdom Posts: 1,972	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL Malwarebytes' from Safemode > AVG normal boot. Some malware will prevent you from installing AV in a normal boot. __________________ Customised Packard-Bell iPower:- AMD Athlon X2 4600+, 2GB DDR, 2x7600GT (SLI) Steam+XBL: ReincarnHATE925, Blizzard RealID: Ibanezjunkie94@hotmail.co.uk

04-15-2011, 02:29 AM	#7
Zoney Solid State Member Join Date: Mar 2011 Posts: 19	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL Yeah safe mode,install and run anti malwarebytes, done it many times.

05-01-2011, 08:22 PM	#8
Nilvoid Beta Member Join Date: May 2011 Posts: 3	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL You can remove it manually, use Malwarebytes (great program), or just reset the system to an earlier date.

05-01-2011, 10:32 PM	#9
wulbs Solid State Member Join Date: Apr 2011 Posts: 12	Re: Mom has virus or malware on her computer...HOW TO RID OF ANTIMALWARE TOOL You can also try combofix, it's a free malware and spyware remover Click here to download

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