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Old 02-27-2014, 06:10 AM   #1
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Default Windows XP - Aquiring Network Address Problems

Hello,

I have now been working on the process of trying to fix this for around 4 hours and have still not had any sucess, I have googled and googled. And I am not sure what else to do.

I am using a Realtek RTL81692 Wireless LAN 802.11n USB 2.0 Network Adapter.
On Windows XP Pro, SP3.

I press connect on my wifi network, it starts and gets continually stuck on aquiring network address. And the process just keeps repeating until I turn off computer.

I will start from scratch and listen to your suggestions.

However, is there a good diagnosis program to help you get a better idea of what you're dealing with.

Thanks
Daniel
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Old 02-27-2014, 07:44 AM   #2
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Default Re: Windows XP - Aquiring Network Address Problems

How close/far away are you to the router? Can you move closer?
Do other devices in the area connect?
Have you tried removing the Wireless Network connection from the computer and letting it find it again and setting it up like a new connection?
Have you tried removing the security key from the wireless network and seeing if it connects then?
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Old 02-27-2014, 12:09 PM   #3
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Default Re: Windows XP - Aquiring Network Address Problems

Try what jmacavali said and if that doesn't work try re installing the device drivers. Un install then reinstall that is.

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Old 02-27-2014, 10:42 PM   #4
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Default Re: Windows XP - Aquiring Network Address Problems

Can you goto the command prompt, Do this click start, then run, then type cmd.exe and press enter then type ipconfig and take a screenshot and upload it, This will help us determine whether your computer is receiving an IP address from the routers DHCP server and other problems you may be having.
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Old 02-28-2014, 05:46 AM   #5
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Default Re: Windows XP - Aquiring Network Address Problems

Quote:
Originally Posted by jmacavali View Post
How close/far away are you to the router? Can you move closer?
Do other devices in the area connect?
Have you tried removing the Wireless Network connection from the computer and letting it find it again and setting it up like a new connection?
Have you tried removing the security key from the wireless network and seeing if it connects then?
Connection is very good. Close enough.
All other devices in the house connect, specifically this device not connecting.
Have removed and then re added to network list.
Have not tried removing security key and do not believe that is the issue.

---------- Post added at 09:46 PM ---------- Previous post was at 09:45 PM ----------

Quote:
Originally Posted by briggs&straton View Post
Try what jmacavali said and if that doesn't work try re installing the device drivers. Un install then reinstall that is.

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Unistalled and re installed 3 times in the last two days to no avail.
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Old 02-28-2014, 05:50 AM   #6
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Default Re: Windows XP - Aquiring Network Address Problems

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Originally Posted by BK_123 View Post
Can you goto the command prompt, Do this click start, then run, then type cmd.exe and press enter then type ipconfig and take a screenshot and upload it, This will help us determine whether your computer is receiving an IP address from the routers DHCP server and other problems you may be having.
Just did this for you.
IP is showing as 0.0.0.0
I did use a static IP last time and that still didn't work.
Not sure if that is the problem however.
Attached Images
File Type: jpg Screen shot ipconfig.JPG (54.1 KB, 6 views)
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Old 02-28-2014, 10:03 PM   #7
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Default Re: Windows XP - Aquiring Network Address Problems

Can you try using ethernet to your router?

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Old 03-01-2014, 02:04 AM   #8
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Default Re: Windows XP - Aquiring Network Address Problems

Quote:
Originally Posted by Puggy858 View Post
Just did this for you.
IP is showing as 0.0.0.0
I did use a static IP last time and that still didn't work.
Not sure if that is the problem however.
Check that the adapter hasn't got a static IP and set to DHCP then issue the ipconfig /release and /renew commands and see what happens..
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Old 03-01-2014, 02:28 AM   #9
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Default Re: Windows XP - Aquiring Network Address Problems

Progress.
I finally have an IP address showing.

I did this.

Quote:
Click Start > Run.
Type cmd and press Enter.
At the command prompt, run this command:
Note: In Windows 2008 and Windows 7, open the command prompt using the Run as Administrator option.

set devmgr_show_nonpresent_devices=1
I showed that there were hidden network things in my device manager.
Now I have an IP address showing.

What next?
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File Type: jpg screen shot update.jpg (89.6 KB, 7 views)
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Old 03-01-2014, 02:39 AM   #10
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Default Re: Windows XP - Aquiring Network Address Problems

Then wrote in ip config /release now I have 0.0.0.0 again!??!?
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Old 03-01-2014, 02:44 AM   #11
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Default Re: Windows XP - Aquiring Network Address Problems

Is there some kind of conflict occuring in the drivers?
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Old 03-01-2014, 03:10 AM   #12
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Default Re: Windows XP - Aquiring Network Address Problems

Well, well, well.

Look what I have found.
Something tells me this bugger is making the IP go to 0.0.0.0
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File Type: jpg ghvjhv.jpg (100.7 KB, 8 views)
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Old 03-01-2014, 03:54 AM   #13
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Default Re: Windows XP - Aquiring Network Address Problems

Quote:
Originally Posted by Puggy858 View Post
Progress.
I finally have an IP address showing.

I did this.



I showed that there were hidden network things in my device manager.
Now I have an IP address showing.

What next?
No your getting Microsofts ole 169 lookback address. Run the troubleshooter and see if that can fix it.
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Old 03-01-2014, 04:53 AM   #14
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Default Re: Windows XP - Aquiring Network Address Problems

What troubleshooter? To fix what?
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Old 03-01-2014, 05:13 AM   #15
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Default Re: Windows XP - Aquiring Network Address Problems

Quote:
Originally Posted by Puggy858 View Post
What troubleshooter? To fix what?
How to troubleshoot home networking in Windows XP
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Old 03-01-2014, 06:21 AM   #16
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Default Re: Windows XP - Aquiring Network Address Problems

Treatments: Tried ipconfig /all, ipconfig /release, ipconfig/renew. Clearing DNS cache. Refreshing Ip stack. uninstalling and re installing device drivers. Setting static IP, power cycling methods.

Symptoms: stuck on acquiring IP forever when trying to connect to network, showing no ip when ipconfig is used part of the time. Not connecting to internet.

What else can I do?
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Old 03-01-2014, 05:35 PM   #17
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Default Re: Windows XP - Aquiring Network Address Problems

Have you got another network adapter you can use or maybe a different cable?
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Old 03-01-2014, 06:38 PM   #18
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Default Re: Windows XP - Aquiring Network Address Problems

I have a different cable. I will have to try that.
Not another network adapter.

I will send back the network adapter if it doesn't work with the different cable.
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Old 03-02-2014, 01:56 PM   #19
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Default Re: Windows XP - Aquiring Network Address Problems

Hi Puggy858,
As has been suggested before, this is almost certainly a DHCP/staticip problem.

I've given a few points which should help below:

1) I doubt there's anything wrong with the wireless adapter so I wouldn't bother getting a replacement.
2) Your connection will almost certainly work with wired ethernet cable because the default configuration of windows is to 'Obtain IP address automatically' on that interface, and the default for most home routers is to run a DHCP server.
3) a 169.x.x.x IP address is 'the address range you get when no addresses are offered by DHCP or other mechanism'
4) If you know what the IP address of your router is (typically 192.168.0.1/192.168.1.1/192.168.0.100/10.0.0.1 etc.) that will help us setup a static IP connection if DHCP isn't enabled
5) Assuming DHCP is working on your router (as it should be by default) please follow these instructions: (apologies if these directions aren't perfect as this is from memory)
a) go to control panel ->
b) network connections (classic view) ->
c) right-click your wireless adapter interface ->
d) select properties ->
e) select IPv4 from the middle window (where options are things like Client for Microsoft networks, IPv4, IPv6 etc.) ->
f) click properties ->
g) check the radio button 'Obtain IP address automatically' and the same for the DNS/nameserver radio button below ->
h) save/ok/close all these setting windows ->
i) click start menu ->
j) click run and type "cmd" ->
k) ipconfig /release ->
l) ipconfig /renew ->
m) ipconfig /all ->
n) take a screenshot and post back here

By this point I'd expect to see some 'sensible' numbers in the IP address, subnet mask and default gateway entries for your wireless adapter (and any other interfaces which are connected)

If the above doesn't work, then I'd suggest uninstalling your adapter driver, deleting all those wireless connections (your screenshot showed 'Wireless connection 5') as they could well be confusing Windows and then reinstalling your adapter from fresh (and repeat the above again if necessary)

If that doesn't work, please try to find your router's management web panel IP address and screenshot the page relating to DHCP. People here should then be able to either tell you how to setup DHCP or configure a static ip, whichever you prefer.

Hope that helps,
Michael
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Old 03-03-2014, 09:02 AM   #20
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Default Re: Windows XP - Aquiring Network Address Problems

Try:
1. To open a command prompt, click Start, and then click Run. In the Open box, enter the following command, and then press ENTER:
cmd
2. At the command prompt, enter the following command, and then press Enter:
netsh int ip reset

http://support.microsoft.com/kb/299357
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