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Old 11-17-2013, 06:31 PM   #1
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Default Wifi speed issue

Hey everyone new member here. I signed up to get some help with an issue I have been dealing with for a while now. I have comcast for an ISP with a 50Mbps subscription. However we started having speed issues doing some more labor intensive internet things such as streaming music and video over wifi. Using a speed test website it seems like our wired connection is getting its 50Mbps normally although I have seen it as low as 25Mbps. The real issue is the wifi speed which is regularly only between 5Mbps and 11Mbps. This is true no matter the distance from the router or the computer I am using.I realize that wifi is always going to be slower than a wired connection but a 90% drop in speed seems wrong. We have been in contact with comcast and they took a look at the line over the phone as well as sent a tech out but they were not able to find any issues. This makes me think the issue is down stream of the modem. It is not a newer router but it is an Belkin N300 N router which should be plenty capable. I have changed some of the Ethernet cables thinking it might just be a bad cord but no luck. I have set the router back to default settings and for other reasons one of my computers was also wiped and reset back to factory specs. I have also tried moving the router to other locations in the house. My questions are these...

1-what is an acceptable loss in speed from a wired connection to wifi?
2-Is it safe to assume it is a wireless issue or could it still be an issue with say the cable coming into the house?
3-where would be a good place to start trouble shooting the issue from here?

below see the results of speed tests

8:44pm wireless
http://stage.results.speedtest.comca.../332115804.png
IPv4 7MB down 4MB up

8:56 wired
http://stage.results.speedtest.comca.../332123404.png
IPv4 9MB down 11MB up
IPv6 38MB down 11MB up

8:59pm wired
http://stage.results.speedtest.comca.../332125244.png
IPv4 25MB down 11MB up
IPv6 22MB down 11MB up

9:07pm wireless
http://stage.results.speedtest.comca.../332132404.png
1.5MB down 3.8MB up

9:11pm wireless
http://stage.results.speedtest.comca.../332133244.png
6MB down 4MB up

10/22/2013
10:25am wireless
http://stage.results.speedtest.comca.../332391424.png
IPv4 28MB down 11MB up

10/23/2013
11:18am wireless
IPv4 27MB down 11MB up

11:25am wired
http://stage.results.speedtest.comca.../333269404.png
IPv4 58MB down 12MB up

8:38pm wireless
http://stage.results.speedtest.comca.../333737444.png
IPv4 12MB down 4MB up
IPv6 4MB down 3MB up

8:41pm wired
IPv4 11MB down 11MB up
IPv6 12MB down 12MB up

9:15pm wireless
http://stage.results.speedtest.comca.../333758444.png
IPv4 5MB down 5MB up

10/25
8:40am wireless
http://stage.results.speedtest.comca.../334606504.png
IPv4 6MB down 11MBup

10:00am wired
http://stage.results.speedtest.comca.../334666684.png
IPv4 57MB down 11MB up
IPv6 70MB down 11MB up

3:18pm wireless
http://stage.results.speedtest.comca.../334911504.png
IPv4 1MB down 5MB up
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Old 11-18-2013, 10:35 AM   #2
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Default Re: Wifi speed issue

its probably so but your computer is N capable right? sorry just had to ask. but also where is your router located? if something that uses radio frequences around the router might be interfering with it. I know that a N router is supposed to stop that but its still a possiblity. another thing does your router have the 5ghz and 2.4ghz option as well as your computer? if it does turn on the 5ghz only and see if it makes a difference.
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Old 11-18-2013, 12:33 PM   #3
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Default Re: Wifi speed issue

Ok so i can't believe it but it seems like it was the baby monitor that was messing it up. When I have the monitor (not the camera) on it slows to 9Mbps and when I turn it off it jumps back into the high 30's. Thanks the the help, I should have posted on here 2 months ago. If anything changes I will update.
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Old 11-18-2013, 03:10 PM   #4
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Default Re: Wifi speed issue

ya i had the same problem with my XBOX.. my connection would cut out due to my wireless head set. that baby monitor is probably transmitting over the same freq your WIFI is. glad i could help
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Old 11-18-2013, 03:13 PM   #5
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Default Re: Wifi speed issue

I had to move my baby monitor camera part away from my router. Thankfully just moving it to the other side of the stand where they both sit seemed to fix it for me. I was having trouble connecting if I wasn't in the same room, now it's good to go for me too.

You could try changing the channels on your router or on your monitor but that didn't help me at all. I just had to seperate the devices.
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Old 11-18-2013, 03:17 PM   #6
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Default Re: Wifi speed issue

ya like i bet if you put your router transmit over 5ghz it would work just fine with the baby monitor there
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