Go Back   Computer Forums > General Computing > Networking | DNS
Join Computer forums Today

Thread Tools Search this Thread Display Modes
Old 07-01-2006, 06:04 AM   #1
Beta Member
Burke's Avatar
Join Date: Jul 2006
Posts: 1
Unhappy Router Connection Help

Hey Folks,

This is my first post. I'm stuck and need some advice. I replaced my cable modem last week. Now I can't get internet connectivity when the modem is connected to the router. To be honest, I've tried so many things that I can't tell you what I've done. I hired someone from a major computer chain, and he fooled around with my computers for about an hour and a half. Finally he told me that the router and vonage box must be bad. I can always get connectivity by running the modem (RCA) directly to my primary computer. I was suspicious of his conclusion (router and Vonage box going bad at the same time?), but I went out and bought a new router (Linksys WRT54G V.6) anyway, since my old one (Netgear) was a year old. My Vonage box is fine. I've connected that with the modem and the primary comptuter, but I'm still at a loss about how to fix the router issue. I'm running XP Home on my primary computer, and XP Pro on my laptop, if that makes a difference.

If you can help, I'm very appreciative. I'd really love to resolve this problem!


Burke is offline   Reply With Quote
Old 07-03-2006, 12:55 AM   #2
Daemon Poster
pctechmike's Avatar
Join Date: Jan 2006
Posts: 836
Send a message via AIM to pctechmike Send a message via MSN to pctechmike
Default Re: Router Connection Help

When you replace a modem, the new one has to be provisioned before you can get online, at least that's how it was at Comcast. Your modem simply needs to be added to their system, so you can connect. You have to do this with the modem hooked directly to the computer, when you try and get online, it should take you to a registration page. If not, call your ISP. Once it's setup on the system, all you should have to do is unplug the modem, connect the cat5 cable to the router instead of the computer, then power the modem up, let it fully boot, then plug the router in. After this is all done, you will want to get into the router to configure it. You should be online then. I hope you wasn't charged anything from that national chain.
Please Add To My Rep If I Helped You
pctechmike is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

All times are GMT -5. The time now is 05:16 PM.

Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0