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Old 01-01-2013, 04:20 AM   #11
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Fujitsu_Technician's Avatar
Join Date: Sep 2012
Location: UK
Posts: 284
Default Re: Ping Help

ok you have done well so far next task,

list the established connections again and this time go the command prompt and type another command,

cd desk*

then type the following

tasklist /svc>List.txt

exit the command prompt and then upload the list to me with the PID that you found and I will tell you want is possible wrong and why you have such a high ping rate. this should and will bring it down however must be checked.

I would not rush at another browser as the problem would more that likley still be there all depends what is causing the problem.

Kind Regards

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Old 01-01-2013, 07:45 PM   #12
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Join Date: Dec 2012
Location: United States
Posts: 8
Default Re: Ping Help

Here's the list that saved on my desktop:

Image Name PID Services
System Idle Process 0 N/A
System 4 N/A
smss.exe 272 N/A
avgrsa.exe 388 N/A
avgcsrva.exe 436 N/A
csrss.exe 640 N/A
wininit.exe 704 N/A
csrss.exe 724 N/A
services.exe 772 N/A
lsass.exe 788 KeyIso, SamSs
lsm.exe 796 N/A
svchost.exe 904 DcomLaunch, PlugPlay, Power
winlogon.exe 980 N/A
svchost.exe 248 RpcEptMapper, RpcSs
svchost.exe 900 AudioSrv, Dhcp, eventlog, lmhosts, wscsvc
svchost.exe 1040 AudioEndpointBuilder, hidserv, Netman,
PcaSvc, SysMain, TrkWks, UxSms, Wlansvc
svchost.exe 1080 Appinfo, BITS, Browser, EapHost,
LanmanServer, ProfSvc, Schedule, SENS,
ShellHWDetection, Themes, Winmgmt
svchost.exe 1188 gpsvc
svchost.exe 1240 EventSystem, fdPHost, netprofm, nsi, WdiServiceHost
svchost.exe 1392 Dnscache, LanmanWorkstation, NlaSvc
svchost.exe 1584 BFE, DPS, MpsSvc
avgidsagent.exe 1728 AVGIDSAgent
avgwdsvc.exe 1772 avgwd
dsiwmis.exe 1836 DsiWMIService
ePowerSvc.exe 1868 ePowerSvc
PnkBstrA.exe 1980 PnkBstrA
svchost.exe 1428 stisvc
TFService.exe 1512 ThreatFire
svchost.exe 2580 PolicyAgent
avgnsa.exe 2632 N/A
avgemca.exe 2640 N/A
taskhost.exe 2764 N/A
dwm.exe 3036 N/A
explorer.exe 2552 N/A

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graphics, ping, speed

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