Captain Pooka
Daemon Poster
- Messages
- 1,108
Hey, I'm at work right now and I'm trying to come up with a list of possible issues before I request anything be done.
There are two people randomly losing network connection. Physically, they are on either side of a wall:
Comp1 ||wall|| Comp2
It's two different drops, I talked to the guy that put them in. However, they're both having the same issue.
When trying to move an email (on outlook) from their inbox to a folder (that's effictively mapped to the network) an error comes up and says it can't move the email.
This would be a hard thing to test because it only happens every once and a while, but I went ahead and mapped a drive on their computer and told them when it happened again see if there's a big X next to the mapped drive. And there was. SO.. they're losing network connection.
What I don't know is what it is. It's only happening to those two people and, as I said, they're on two different drops (supposedly). I was initially thinking it was the drop that was bad, but what are the chances it's happening to two different ones?
Please help!!
-Q
By the way, it's simply a "Cannot move file to ... blah blah" "Network Path Not Found" error.
They have to restart their computer in order to gain access again. I've tried an ipconfig /release and renew, and that doesn't work. It's really becoming a problem.
The internet still works though. Wonder why they have to restart to fix Outlook and the network access?
I don't know if the computer is DHCP or not.. it's a very big stretch for us to be out of DHCP addresses >< But I can check that out tomorrow. That's all I can think of!
------
Ok, Ipconfig release and renew did work, she just had to close outlook and reopen it. What does that tell is? Tells me I better look if that computer is DHCP.
I've made one or two batch files in my days, but they were stupid and I was young. I forgot what I'm doing. Can someone whip me up a few lines to run release/renew? That way I can have a quick fix for them at a double click!
There are two people randomly losing network connection. Physically, they are on either side of a wall:
Comp1 ||wall|| Comp2
It's two different drops, I talked to the guy that put them in. However, they're both having the same issue.
When trying to move an email (on outlook) from their inbox to a folder (that's effictively mapped to the network) an error comes up and says it can't move the email.
This would be a hard thing to test because it only happens every once and a while, but I went ahead and mapped a drive on their computer and told them when it happened again see if there's a big X next to the mapped drive. And there was. SO.. they're losing network connection.
What I don't know is what it is. It's only happening to those two people and, as I said, they're on two different drops (supposedly). I was initially thinking it was the drop that was bad, but what are the chances it's happening to two different ones?
Please help!!
-Q
By the way, it's simply a "Cannot move file to ... blah blah" "Network Path Not Found" error.
They have to restart their computer in order to gain access again. I've tried an ipconfig /release and renew, and that doesn't work. It's really becoming a problem.
The internet still works though. Wonder why they have to restart to fix Outlook and the network access?
I don't know if the computer is DHCP or not.. it's a very big stretch for us to be out of DHCP addresses >< But I can check that out tomorrow. That's all I can think of!
------
Ok, Ipconfig release and renew did work, she just had to close outlook and reopen it. What does that tell is? Tells me I better look if that computer is DHCP.
I've made one or two batch files in my days, but they were stupid and I was young. I forgot what I'm doing. Can someone whip me up a few lines to run release/renew? That way I can have a quick fix for them at a double click!