Modem connection

maddoq · 08-10-2011, 06:37 AM

Hey everybody,
I got a problem with my modem

Suddenly, my internet stops, all the modem lights are working fine, but after 30 sec after the internet stopped, all the lights are lost except the power light.
It's ruining many games, and I would like a solution.
It gets really annoying><

thompatry · 08-10-2011, 08:44 AM

Maddoq,

Your post does not make much sense. I know we all want to help you at computer forums but if I understand right, you might have to contact your ISP for help. It sound more like your modem is going bad but I am not for sure because I could not understand your post that well. Sorry.

maddoq · 08-10-2011, 09:03 AM

MM, ok :\
I'll make it clear : suddenly the lights on my modem are down ( except the power light ) then after a while they work properly.
it happens frequently !

**iPwn** · 08-11-2011, 12:00 AM

I would have to agree with thompatry regarding the modem either going bad, or just not able to handle your speeds. What activity are you engaged in when this happens? Is it normal browsing, only gaming, downloading large files...? I've seen this happen to a few modems and Occom's Razor is typically spot on, the simplest explanation is usually the correct one. At the end of the day, you're going to need to get a new modem most likely and the ISP should replace it for free. Although, they'll make you go to a local office to pick up the replacement to avoid a tech fee.

Additionally, this is a modem failing and not a network router correct?

maddoq · 08-11-2011, 03:58 AM

It happens while I browse normally or play online games.
And yes it is modem failing.
I'm going to call the providers right now.

**JCB** · 08-11-2011, 04:22 PM

id say the modem has had it or theres a lose connection. Try unpluggint the power cable and leave for 10 minutes. If that doesnt help unplug all the wires and plug back in. If that doesnt work call your provider

**jmacavali** · 08-16-2011, 11:40 AM

Time to contact your ISP and tell them your modem is restarting itself. Sounds like it needs replaced.

08-10-2011, 06:37 AM	#1
maddoq Beta Member Join Date: Aug 2011 Posts: 4	Modem connection Hey everybody, I got a problem with my modem Suddenly, my internet stops, all the modem lights are working fine, but after 30 sec after the internet stopped, all the lights are lost except the power light. It's ruining many games, and I would like a solution. It gets really annoying><

08-10-2011, 08:44 AM	#2
thompatry In Runtime Join Date: Feb 2010 Posts: 142	Re: Modem connection Maddoq, Your post does not make much sense. I know we all want to help you at computer forums but if I understand right, you might have to contact your ISP for help. It sound more like your modem is going bad but I am not for sure because I could not understand your post that well. Sorry.

08-10-2011, 09:03 AM	#3
maddoq Beta Member Join Date: Aug 2011 Posts: 4	Re: Modem connection MM, ok :\ I'll make it clear : suddenly the lights on my modem are down ( except the power light ) then after a while they work properly. it happens frequently !

08-11-2011, 12:00 AM	#4
iPwn Site Team Join Date: May 2010 Location: United States Posts: 2,335	Re: Modem connection I would have to agree with thompatry regarding the modem either going bad, or just not able to handle your speeds. What activity are you engaged in when this happens? Is it normal browsing, only gaming, downloading large files...? I've seen this happen to a few modems and Occom's Razor is typically spot on, the simplest explanation is usually the correct one. At the end of the day, you're going to need to get a new modem most likely and the ISP should replace it for free. Although, they'll make you go to a local office to pick up the replacement to avoid a tech fee. Additionally, this is a modem failing and not a network router correct? __________________ No rain - no raindbows

08-11-2011, 03:58 AM	#5
maddoq Beta Member Join Date: Aug 2011 Posts: 4	Re: Modem connection It happens while I browse normally or play online games. And yes it is modem failing. I'm going to call the providers right now.

08-11-2011, 04:22 PM	#6
JCB Site Team Join Date: Oct 2004 Posts: 1,294	Re: Modem connection id say the modem has had it or theres a lose connection. Try unpluggint the power cable and leave for 10 minutes. If that doesnt help unplug all the wires and plug back in. If that doesnt work call your provider __________________ My Info :Ex-Owner of Computer Forums .org -- CCA in Citrix Presentation Server 4 + 5 + Xenserver 5.5 Site Info : Free Boot Disk Download - Latest Articles - Latest Posts - Site Rules More Info : If you have any Questions Send Me A PM

08-16-2011, 11:40 AM	#7
jmacavali Site Team Join Date: Jun 2009 Posts: 2,337	Re: Modem connection Time to contact your ISP and tell them your modem is restarting itself. Sounds like it needs replaced. __________________ ************************************** Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie? I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!" **************************************

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