Modem (COM4) in use by unknown software/device)

[davida50000]

I have unplugged the modem from the phone line to make sure that the phone is not using it, and it still says its in use by something else on the computer.

We use the modem to connect directly to the bank accounts for a business.

When we use the software to connect to the bank, it says it cant because the COM4 device is in use, when i try to use hyper terminal it also says that it is in use by something else on the computer.

Is there a piece of software or anything i can do in the command prompt to try and figure out what is using the modem, because I have no idea what it is at all. I just want whatever is using it to stop using it haha.

All help is much appreciated.

Thanks.

David.

 

[Russel1]

What operating system are you using?

 

[davida50000]

I am using XP

 

[Russel1]

Well, I am not familliar with your problem. I have however been using modems for quite a while, my first was 300baud for my Commodore 64.

Anyway, I found this:

http://www.modemsite.com/56k/xptip.asp

Maybe it will help you.

Let us know if this does you any good.

 

[jmacavali]

Have you tried restarting? I know sometimes modems think they are in use when they're not and restarting typically fixes it.