IP Camera Setup Problems (Airport Extreme)

[niceties55]

Ok, we have a weird situation where we live. The internet comes into the main building and then we all have our routers (I have Airport Extreme) and we connect into that internet. I do have the main IP address (found via online search) for the entire complex.

*Edit - The router says it is in Double NAT mode

Now when I try to hook up my IP camera I followed all the directions for NAT port forwarding but when I look at my IP address under in Airport utility under the IPv4 it gives me a local internal 10.0.??? not my external IP address.
No matter what I do, I can't open the correct ports so I can see my camera when disconnected from my home router.

How can I fix this?

Thanks

 

[crazyman143]

Since you have a double NAT arrangement you will need to forward the ports on both routers, the main one for the complex as well as your own.

You would need to configure the main router to forward the necessary ports to your router IP address, and then configure your own router to forward those ports to the local IP of your camera.