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Old 03-14-2013, 09:23 PM   #1
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Default internet slow

Hi I recently have been having trouble with my internet it slow. When I say slow I mean I have to pause videos when streaming to let them load I didn't have this problem before I have already cleared and deleted the history, cache, temp files, and a couple other things please help I tried a couple different browsers internet explorer, google chrome, safarie and it's still the same
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Old 03-14-2013, 09:27 PM   #2
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Default Re: internet slow

Go to speedtest.net and post the results here.
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Old 03-14-2013, 09:41 PM   #3
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42ms ping
21.3 download
4.05 upload
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Old 03-14-2013, 10:05 PM   #4
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Default Re: internet slow

Who is your internet provider? The speeds don't look so bad but ping is a little high.

Does the internet seem slow all the time or only at certain times of the day? Do you have any downloads running in the background?
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Old 03-14-2013, 10:18 PM   #5
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Itd pretty much all day long and my provider is comcast and I have no downloads running
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Old 03-15-2013, 12:11 AM   #6
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Default Re: internet slow

Restart your modem and router. Also check your router wireless connections to see if there are any unauthorized users connected.
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Old 03-15-2013, 01:35 AM   #7
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Restarted modem and router and my wireless network is locked so no one is unauthirized but I double checked also I may have forgottento mention but my computer is wired via ethernet cable
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