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Old 07-01-2013, 12:15 PM   #1
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Default Help! server help

I'm on a job that requires some knowledge i do not have. I have a massage server room with close to 30 servers, I also have 3 server hubs in the area. I have reset the server, reset the hubs and nothing has happened. The employees have been left without internet and server access. I believe it has something to do with the server and sending out the information but i am lost.


Take note that I am a 15 year old tech that is helping out my high school while the tech guy is on vacation.
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Old 07-01-2013, 02:35 PM   #2
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Default Re: Help! server help

What is wrong with this picture...
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Old 07-01-2013, 03:12 PM   #3
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Default Re: Help! server help

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Originally Posted by Ryqo View Post
15 year old tech that is helping out my high school while the tech guy is on vacation.

Yeah I know, I'm the best help they have. They have been without internet for a week now. The unit office closest to the server room has internet, other then that they are out of luck. Can you please help me out on this one?

Update: I have got the LAN working and the internet is down. I have checked the switch boxes and they appear to be running fine. I Have tried to reset the sonic wall, no luck.
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Old 07-02-2013, 04:44 AM   #4
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Default Re: Help! server help

Where is the tech guy?
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Old 07-02-2013, 04:48 AM   #5
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Default Re: Help! server help

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Originally Posted by Ryqo View Post
Take note that I am a 15 year old tech that is helping out my high school while the tech guy is on vacation.
I think your school should be getting a temporary replacement instead of getting a 15 year old to do it when you should be focusing on your studies.
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Old 07-02-2013, 07:01 PM   #6
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Default Re: Help! server help

If you check the wan connection in the Sonic Wall, it should tell you the external IP.
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Old 07-02-2013, 07:19 PM   #7
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Default Re: Help! server help

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Take note that I am a 15 year old tech that is helping out my high school while the tech guy is on vacation.

A 15 year old running a schools network? What kind of school is this?
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Old 07-02-2013, 07:26 PM   #8
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Default Re: Help! server help

Fixed it myself. Thanks for not helping.
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Old 07-02-2013, 11:49 PM   #9
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No problem.
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Old 07-03-2013, 02:09 AM   #10
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Fixed it myself. Thanks for not helping.
That makes it sound like your ungrateful for the advice we had given you.
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