Originally Posted by brad3314
Hi i don't know a great deal about the technical side of computers so it would be great to get some help
i recently got a new computer and just transferred everything from the old over to the new one i have a speed touch 530 modem i thought it would be as simple as just hooking it up and the net would run.
i tried looking for the modem software disc but have had no luck finding it.
Then i downloaded the software but now it is asking for a password to connect and it never used to ask on the old computer so now I'm stuck so can anyone please point me in the right direction.
who is your internet provider? DSL service requires a username and password. Your modem is new so there isn't a username and password programmed into it. You need a username and password from your DSL provider to make your modem work.