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Old 11-22-2010, 07:36 PM   #1
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Default Have internet connection but cannot view web pages

Hey,i recently got trojan along with this program called whitesmoke translator which i didn't install.Once i got that i wasn't able to update my virus definitions or view any type of stuff that required access to the internet.I manually updated my definitions and removed the virus's.To do so i used avg 9.0,ad-adware,malwarebytes,and spybot snd.Now that the viruses were removed im still connected to the internet but when i try to view web pages nothing opens.I Simply get "This webpage is not available" in my browers.I tried using system restore which was blocked because of the virus then i unlocked system restore but found i hadn't set any restore points.I have another computer connected directly into my rounter and another wireless computer which are able to browse normally but this computer won't.I read another article that gave me an idea that my DNS could have been changed.If it helps,i have a static ip address.

i found it it wasn't a issue with my DNS entries so im back to lost.
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Old 11-22-2010, 08:13 PM   #2
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Default Re: Have internet connection but cannot view web pages

i found it it wasn't a issue with my DNS entries so im back to lost.
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Old 11-22-2010, 08:24 PM   #3
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Default Re: Have internet connection but cannot view web pages

Try resetting your browser back to default settings. I ran into a virus once that actually changed the proxy settings on all installed browsers. I had to manually set each browser to not use a proxy server, then everything worked. This may not be your issue, but it might be worth looking into.
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Old 11-22-2010, 08:42 PM   #4
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Default Re: Have internet connection but cannot view web pages

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Originally Posted by cboucher View Post
Try resetting your browser back to default settings. I ran into a virus once that actually changed the proxy settings on all installed browsers. I had to manually set each browser to not use a proxy server, then everything worked. This may not be your issue, but it might be worth looking into.
i tried resetting google chrome back to default but with no sucess.Thanks
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Old 11-22-2010, 08:47 PM   #5
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Default Re: Have internet connection but cannot view web pages

Have you looked at the proxy settings? What were they set to?
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Old 11-22-2010, 08:49 PM   #6
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Default Re: Have internet connection but cannot view web pages

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Have you looked at the proxy settings? What were they set to?
my internet security lvl is on medium-high and my privacy level is set to medium.Nothing about proxies in chrome.
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Old 11-22-2010, 08:54 PM   #7
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Default Re: Have internet connection but cannot view web pages

Huh, they should be under Network on the "Under the Hood" tab. There should be a button that says "Change Proxy Settings".
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Old 11-22-2010, 08:59 PM   #8
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Default Re: Have internet connection but cannot view web pages

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Huh, they should be under Network on the "Under the Hood" tab. There should be a button that says "Change Proxy Settings".
the Dial-up and Virtual Private network settings box is blank(if thats what your looking for).Im not sure what your looking for
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Old 11-23-2010, 07:31 AM   #9
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Default Re: Have internet connection but cannot view web pages

Click on the "LAN settings" button and make sure none of he boxes are checked. Are you able to ping any websites (Start>RUN>type CMD>in the black box type PING WWW.GOOGLE.com).
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Old 11-24-2010, 01:41 AM   #10
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Default Re: Have internet connection but cannot view web pages

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Click on the "LAN settings" button and make sure none of he boxes are checked. Are you able to ping any websites (Start>RUN>type CMD>in the black box type PING WWW.GOOGLE.com).
alright so none of the boxes are checked and yes im able to ping sites.i have 0 loses
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