Go Back   Computer Forums > General Computing > Networking | DNS
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-02-2009, 03:07 PM   #1
Baseband Member
 
Join Date: Nov 2005
Posts: 60
Send a message via MSN to chuckshriner
Default Connection to modem

i have high speed internet through the cable company and i have the modem directly connected to my computer. my computer is frequently loosing connection to the modem for no apparent reason. resetting the modem doesn't fix the problem. and yes, all my cables are plugged in correctly
__________________

chuckshriner is offline   Reply With Quote
Old 08-02-2009, 03:35 PM   #2
Daemon Poster
 
hemp's Avatar
 
Join Date: May 2009
Posts: 1,304
Default Re: Connection to modem

Some companies have filters you need to put on all your phone lines. You plug the filter into the wall socket and then the phone line into it for every single phone line except the modem one. Do it for your tv's if they have a phone line. I have had to do that before.

If that is not the problem then I am of no help.
__________________

__________________
Current Rig-I call him Q Core for short
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz 2.34 GHz|6.0GB RAM|NVIDIA GeForce 9500 GT 1GB|1.5TB @ 7200 RPM|Sound Blaster X-Fi-Xtreme Audio|Vista Home Premium

'"Crapbox 2.0.....Until you put Mac OS X on it, then its called a Mac Pro." -cavemangrinder

"You were sick, but now you're well again, and there's work to do." - Kurt Vonnegut
hemp is offline   Reply With Quote
Old 08-02-2009, 04:06 PM   #3
Baseband Member
 
Join Date: Nov 2005
Posts: 60
Send a message via MSN to chuckshriner
Default Re: Connection to modem

My internet is through the cable company, therefore no phone lines.
chuckshriner is offline   Reply With Quote
Old 08-02-2009, 05:02 PM   #4
Site Team
 
celegorm's Avatar
 
Join Date: Sep 2006
Posts: 10,713
Send a message via AIM to celegorm
Default Re: Connection to modem

Try a different cable between your modem and your computer. It's rare, but it's possible you have a bad cable. Otherwise, I'd call the cable company. Odds are good that it's their modem or the line going to your residence.
__________________
"as a fanboy i refuse to admit it and will pull countless things out of my butt to disprove it"

Team Thelegorm! Total Kills: 21 (i iz in uor profile, editsing your sigz)
celegorm is offline   Reply With Quote
Old 08-02-2009, 06:00 PM   #5
Daemon Poster
 
hemp's Avatar
 
Join Date: May 2009
Posts: 1,304
Default Re: Connection to modem

Did they supply your modem? You may have one that is wrong.
__________________
Current Rig-I call him Q Core for short
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz 2.34 GHz|6.0GB RAM|NVIDIA GeForce 9500 GT 1GB|1.5TB @ 7200 RPM|Sound Blaster X-Fi-Xtreme Audio|Vista Home Premium

'"Crapbox 2.0.....Until you put Mac OS X on it, then its called a Mac Pro." -cavemangrinder

"You were sick, but now you're well again, and there's work to do." - Kurt Vonnegut
hemp is offline   Reply With Quote
Old 08-02-2009, 07:24 PM   #6
Daemon Poster
 
Russel's Avatar
 
Join Date: May 2009
Posts: 1,037
Default Re: Connection to modem

Are you loosing the connection between your computer and modem, or are you loosing internet access? Can you ping the modem when you are having trouble?
Russel is offline   Reply With Quote
Old 08-02-2009, 11:10 PM   #7
Site Team
 
celegorm's Avatar
 
Join Date: Sep 2006
Posts: 10,713
Send a message via AIM to celegorm
Default Re: Connection to modem

Quote:
Originally Posted by hemp View Post
Did they supply your modem? You may have one that is wrong.
Typically cable companies provide the modems so they can sync service based on the ID of the modem. It's rare for end users to provide their own modem.

Quote:
Originally Posted by Russel View Post
Are you loosing the connection between your computer and modem, or are you loosing internet access? Can you ping the modem when you are having trouble?
I didn't think of that. Sending a ping out to like google or Microsoft would be a good idea. If you can ping the modem but not a website, then it's most likely a provider issue.
__________________
"as a fanboy i refuse to admit it and will pull countless things out of my butt to disprove it"

Team Thelegorm! Total Kills: 21 (i iz in uor profile, editsing your sigz)
celegorm is offline   Reply With Quote
Old 08-03-2009, 09:55 AM   #8
Fully Optimized
 
jmacavali's Avatar
 
Join Date: Jun 2009
Posts: 4,867
Default Re: Connection to modem

Original Poster: Fixed yet?

If not post back some of the things you've tried.

Also check the lights on the modem to see if they are going out. If they are staying on but you are unable to get on the internet then we can troubleshoot the computer.

If they are going off when you lose connection, then it is modem and the cable company will need to help you out.
__________________

__________________
****************************************
Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie?
I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!"
****************************************
jmacavali is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 03:26 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0