Go Back   Computer Forums > General Computing > Networking | DNS
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-20-2009, 10:44 PM   #1
Fully Optimized
 
dude_56013's Avatar
 
Join Date: Jul 2007
Posts: 4,262
Default Campus internet messing with my website and email (for website)...

Okay, first off, let it be known that I'm using campus internet. Everything HAS BEEN WORKING FINE until today. Also, today I received an email saying that they were doing network maintenance...I'm sure the two are correlated.

Anywho, the problem is this: I cannot send or receive from Microsoft Outlook (POP3 incoming, SMTP outgoing). Previously, I ran into this problem when I first got here to college. It was solved by changing my outgoing SMTP port from 25 to 465. I have tried changing it back to port 25 (and also 587) both with no luck. I've tried authenticated and un-authenticated and SSL and non-SSL...nothing's doing the trick.

Here's the kicker, I also cannot access the website for the email (zacscomputers(dot)com). However, it's not down! I can access it with a proxy serve, and my parents back home (different ISP, 2 hours away) can access it fine. I CAN ACCESS ALL OTHER WEBSITES JUST FINE!!

I have no idea what the problem it. I'm really befuddled.

Any suggestions? I'm concerned because I've got a few important emails to tend to. Looks like I'll be heading for a coffee shop if I can't get it figured out by tomorrow.

Thanks guys.
__________________

dude_56013 is offline   Reply With Quote
Old 11-23-2009, 08:16 AM   #2
Fully Optimized
 
jmacavali's Avatar
 
Join Date: Jun 2009
Posts: 4,867
Default Re: Campus internet messing with my website and email (for website)...

I'd wait and see what happens when the 'maintenance' is over. It might be related to whatever they are doing. It is unusual that it is the only site causing issues. Perhaps they were concerned about something on your site and blocked it? Does it just say 'page can not be found' or does it show something different. I think it's unusual for a campus to block sites though.
__________________

__________________
****************************************
Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie?
I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!"
****************************************
jmacavali is offline   Reply With Quote
Old 11-23-2009, 02:14 PM   #3
Fully Optimized
 
dude_56013's Avatar
 
Join Date: Jul 2007
Posts: 4,262
Default Re: Campus internet messing with my website and email (for website)...

Well, maintenance is "over" and I'm still having issues. I'll put up the email between me and the network/tech admin:

Me:
Quote:
Kyle,

I'm having issues with my work e-mail (I run my own business; I have my own website and the email is setup through that). The issues began yesterday and my assumption is that they are caused by whatever maintenance occurred. The website my email is run through is www(dot)zacscomputers(dot)com. I cannot access that site on either my laptop or my desktop, however, the website is not down--I have checked with family members who can access it, and I can also access it through a proxy server.

As for my issues with my e-mail, I'm assuming it's related to not being able to access the website (obviously, if I can't access the website, there's no access to the mail server). My incoming mail is POP3, and my outgoing is SMTP. Neither are working. I've tried pretty much everything in the book within Outlook. Initially when I arrived on campus, I was having trouble just sending mail (could receive just fine), and that problem was solved by changing my SMTP port from 25 to 465. So, consequently the first thing I tried was changing that back to 25. No luck. I have also tried port 587. Again, no luck. I've also tried SSL and non-SSL, as well as authenticated and non-authenticated transfer. Nothing is working and I have some important emails to tend to (one of them being a time-restricted email).

I guess I'm going to have to find a coffee shop tomorrow. I've never had to deal with any network as complicated as this has proved to be so far this semester--and that's saying quite a bit considering I run my own computer business!

Please shed some light on this issue.

Thanks
His reply (no help):
Quote:
Zach
I have checked your website from my office PC and it's working fine so I'm assuming your problem is either your laptop or desktop's network connection...are you logging into Clean Access and completely getting through? Or do you still have Windows Updates or AV definition updates? I would check those first.
As far as email, we do not allow any computer on campus (except for our email servers) to send email on port 25. You are more than welcome (like you did) to change your SMTP port. I would check with your service provider as we are not (and don't) block any other type of traffic except for port 25 (just due to SPAM and any client machine that tries to send SPAM as this in the past has put us on blacklists.) Like you said, your receiving email should work just fine as long as you can connect through Cisco NAC.

Let me know if you have any other questions...

Kyle

As a side note, we use this thing called CISCO NAC (we have to use our student ID and pass to use internet) and it's a f-in bi*** to use. But like I said, everything has been working fine til this "maintenance".

I went to Caribou (coffee shop) yesterday and everything worked just fine...I was able to access my website and my email, so I know it is NOT my computer...it's this BS campus internet. And I'm getting a little sick of it. I mean, I can't even log into CPanel on my website from this campus internet.

FML.

Anyone have any other ideas?
dude_56013 is offline   Reply With Quote
Old 11-24-2009, 01:20 PM   #4
j03
~~~~~~~~
 
Join Date: Jan 2005
Location: Wales
Posts: 5,556
Send a message via MSN to j03
Default Re: Campus internet messing with my website and email (for website)...

VPN Tunneling is FTW!

I know that doesnt really help, but it sounds to me like they are blocking yo' shizz!
j03 is offline   Reply With Quote
Old 11-24-2009, 05:30 PM   #5
Fully Optimized
 
dude_56013's Avatar
 
Join Date: Jul 2007
Posts: 4,262
Default Re: Campus internet messing with my website and email (for website)...

Is there anyway I can figure out any more on that? I mean, this is the ONLY site that I can't get on. I just get a blank page (no errors...just a white screen) and that's for my site and CPanel (cpanel is just the sites ip and a ":xxxx" after wards.

The IT guys pretty much told me to f*** off...that he has "campus business that is more important to tend to".

But I don't get why they'd be blocking my email anyways...I mean, I'm not misusing it or anything.

I've also tried messing with the MTU settings on Vista too...no luck.
dude_56013 is offline   Reply With Quote
Old 12-05-2009, 02:07 AM   #6
Golden Master
 
BK_123's Avatar
 
Join Date: Dec 2009
Location: Australia
Posts: 7,532
Default Re: Campus internet messing with my website and email (for website)...

well thats very strange for uni/college internet to be playing around with your emails and site....
__________________

BK_123 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 03:05 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0