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Old 12-09-2014, 11:37 AM   #1
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Default another gmail query

I am using gmail all of the time now but, evry time that I click on the icon, my email page opens up but I always get a little message come up on the left of the screen that says 'can;t connect to server' and yet whilst it is open I can click on the 'home' button' or go into my 'favourites' without any problems.

Does anyone have any ideas why this might be happening please.

Many thanks.
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Old 12-09-2014, 01:52 PM   #2
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Default Re: another gmail query

That's odd. How long have you had the problem?
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Old 12-09-2014, 03:58 PM   #3
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Default Re: another gmail query

I've only noticed it over the last few days.
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Old 12-10-2014, 05:50 PM   #4
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Default Re: another gmail query

Would you send a screen shot of this?
It would be a good idea to look up the error message to see what is happening. That is what we will do. But a Screen Shot of the message would still be helpful because even if you cannot find results, we may be able to.

I use gmail as my main email account, and I have not seen any errors. That means that it could be browser based, or as most would say (User error). So we need the full message.
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Old 12-11-2014, 03:40 AM   #5
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Default Re: another gmail query

Hello Draygoes, thank you for trying to help with this. It would not be possible for me to grab a screenshot of this error as it is so quick. When I click on the mail icon it starts to open up and then, just for a brief moment the words 'can't connect to server' appears with what appears to be the circular refresh arrow at the side of it and then it disappears. If I then click on the 'bookmarks icon at the top, it immediately opens the list and I can then choose whichever site I want and I go straight in without any problems.
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Old 12-11-2014, 10:08 AM   #6
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Default Re: another gmail query

That isolates the problem to the icon then.
I am not sure what advice to give you other than to just use your bookmarks.
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