Originally Posted by crazyman143
What browser are you using to connect to your webmail? Make sure that you have installed all of the W7 updates and service packs, including the latest version of Internet Explorer (11). What capacity and model is your external drive? What method did you use for copying the photos to it? check in Disk Management, and see what is shown for your external drive.
For the video issue, maybe you don't have the latest video drivers installed. Check Device Manager, and right-click on the video adapter and select "update" to see if Windows can find a newer driver. If that doesn't work, you can try downloading the video drivers yourself from either the video card or PC manfacturer's website. Then in Display Properties, make sure you have set the correct resolution for the monitor you're using. If you aren't sure what the resolution should be, do a google search for your monitor model # native resolution.
Thanks for the help.
I am using Chrome. I use it on all my machines. It is why I left XP because Chrome stopped supporting XP. I do not use IE but I might give it a go to see if Virgin webmail will load. At the moment on my big laptop webmail tries to load on Chrome but seems like it is being held up and hanging. However, I really I do not want to use IE and on my other machines (even my Dell 430 which is my little travel companion) it loads with no problems.
I recently had Windows updates. About that I had almost 200 on my desktop PC but I will double check the laptop.
The HDD is a Maxtor 80gb and was in a USB enclosure. I've tried another enclosure and a kit. I forgot to mention this happened to another 160gb HDD; so since going to W7 two exHDDs have been affected.
I did not realise how dubious it is to store things on HDDs. I always assumed that HDDs were a safe backup facility and before I went to W7 I had made sure the hundreds of pics and documents I had were on both drives. Some go back maybe 10 years. Incidentally I now always store things on DVDs but it is a bit late shutting the stable door after the horse has bolted.
I spent ages on links online establishing what I could do - here is just one of them as an example.
HDD External Hard Drive Corrupted and Unreadable - Hard Drives - Storage
The video issue also came about through lack of support as the card in the (gaming) PC was a Radeon (5400 series as I recall) and was not supported for W10. It had no catalyst feature which meant only the default W10 adjustments were available.
After a lot of time and effort I found a video card that would physically fit into the gaming PC - GeForce 750 - and it came with a CD. I went online so as far as I know I obtained the latest driver updates etc. I messed around with settings for days and could not get the picture to just fit on the TV. BTW I use a TV as a monitor via HDMI. I can live with a black border but I hate it.