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Old 10-27-2005, 11:44 AM   #1
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Unhappy ZoneAlarm update problem

I have the latest zonealarm firewall that works perfectly but yesterday the update window popped up and it said ZONE LABS OFFERS A FREE SPYWARE SCANNER. WOULD YOU LIKE TO SCAN YOUR SYSTEM NOW? and below its says update now or remind me later so I clicked now and it opened a new browser that scanned for spyware and it found 13 things but it only gives you details about them but doesnt get rid of them so I think it wants me to buy the zonealarm that you pay for.

I use ad-aware so I dont need zonealarm for spyware but I still keep getting the update now box the keeps popping up even though I ran a spyware scan with ad-aware and got rid of them.

what can I do?
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Old 10-27-2005, 12:34 PM   #2
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Default Re: ZoneAlarm update problem

yes, i had the same thing, it sucks! i could be moving on from zone allarm if i get this sort of thing too often.
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Old 10-27-2005, 12:37 PM   #3
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Default Re: ZoneAlarm update problem

Check your settings, see if there is a checkbox that you could toggle it to keep bringing up popup's. I will see if it is happening on my mates!
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Old 10-27-2005, 01:00 PM   #4
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Default Re: ZoneAlarm update problem

I recommend switching to Tend-Micros PC-Cillin iInternet Security 2005 its updates itself and its fast.

*Please reduce the number of lines in your sig to the maximum of six, you can do this by putting more than one on a line, I'll check back.*
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Old 10-28-2005, 07:39 AM   #5
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Default Re: ZoneAlarm update problem

Try looking for a check for updates option in preferences. Change it to manual updates.
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Old 10-28-2005, 07:43 AM   #6
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Default Re: ZoneAlarm update problem

Yeah, even so, other spyware scanners should be able to detect them.

Have you tried Spybot Search and Destroy?:

http://www.safer-networking.org/en/download/index.html

Or Adaware?

http://www.lavasoftusa.com/software/adaware/

I hope this helps
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Old 10-28-2005, 10:10 AM   #7
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Old 10-28-2005, 10:12 AM   #8
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Default Re: ZoneAlarm update problem

Quote:
Originally Posted by vijaygunners

I use ad-aware so I dont need zonealarm for spyware but I still keep getting the update now box the keeps popping up even though I ran a spyware scan with ad-aware and got rid of them.

what can I do?
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Old 10-28-2005, 10:21 AM   #9
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Default Re: ZoneAlarm update problem

oh...sorry mate I just thoguht you mustn't have, because I would have thought they'd find them.

Try getting Spybot Search and Destroy. It may find ones Adaware doesn't find.

Some people sugest to have two of them
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Old 10-28-2005, 10:37 AM   #10
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Default Re: ZoneAlarm update problem

Really? I thought there were compatibility issues with having both installed. Spybot seems to think Ad-aware is spyware or something. I personally use Spybot but Microsoft's AntiSpyware (formerly Giant) finds things that both adaware and spybot miss.
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