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Old 10-26-2010, 12:12 PM   #11
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Default Re: XP & Memory

Ok, scrap everything you've heard thus far. Start over.

Download this program: http://www.cpuid.com/downloads/cpu-z/1.56-32bits-en.zip

Double click the icon it downloads, it should ask if you want to unzip it. Say Yes. Whatever location it picks is fine, though if you're comfortable, put it somewhere you can find it.

Open the program inside (it'll be an "application" under type) called "cpuz.exe" (or simply "cpuz")

Click on the tab that says "memory". What does the box say for "Type" ?

Next click on the SPD tab. Click the drop down on the left for "Slot #1, Slot #2, etc" until you get results if none show up.

From where, what does the "Max Bandwidth" box say? It should say something like PC2-800 and then a speed in parenthesis (667 MHz for example)

Also, if its listed, tell us what it says for Manufacturer and Part Number. If those are blank, that's ok, it just helps us.

Also at this point, click the "Mainboard" tab and tell us what it says for "Model" and "Chipset"

Just tell us here, and then we can help you find the EXACT type of memory you need for your system.

For the record, 2 GB is very workable for XP. 3GB will buy you more performance if you multitask, but if you are happy with the performance of the system, then no one can tell you what you really need, just what they'd like to buy for themselves if they were in your shoes.

Here are some screenshots to help you figure out what I'm asking for:

http://www.amdarchive.com/upload/fil...nboard_tab.JPG
http://www.amdarchive.com/upload/fil...memory_tab.JPG
http://www.amdarchive.com/upload/files/cf_spd_tab.JPG
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Old 10-27-2010, 06:57 PM   #12
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Default Re: XP & Memory

I already got the memory Didn't I say that above?

Now I'm looking for a real geek who can remotely troubleshoot my computer for all the problems I'm having. I have a feeling I have a very deep virus/trojan, etc.

If you still want me to use that script, I can & the 4 GB has made the computer much better, but I still have the computer issues overall, so sometimes it's hard to tell.

Thanks


Michelle
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Old 10-28-2010, 12:19 AM   #13
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Default Re: XP & Memory

if you think you have a virus.
just reinstall your operating system. and be done with it.
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Old 10-28-2010, 01:27 PM   #14
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Default Re: XP & Memory

A thorough scan by SuperAntiSpyware and Malware Bytes is the only thing that I can recommend to root out any "viruses" - it's more likely to be spyware/malware than a virus these days, but those programs can sometimes detect traditional viruses as well.

If those don't fix the issue after a full scan, then yeah, reload the system.
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Old 10-29-2010, 04:31 PM   #15
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Default Re: XP & Memory

I can't do that.

I don't have the support to redo everything & when I did have my assistant with me, it still took us 3 days to do. I can't be offline for a whole week, I have a business to run.

I've never heard of that anti virus software before, is it really that good?


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