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Old 10-09-2005, 11:03 PM   #1
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Default Win Xp Cd cannot install xp files.

I bought a Win XP Pro Cd (not upgrade but full version) for bestbuy. I tried installing it but some of the files were not able to be install on the hard drive. It is a brand new cd and it doesnt work.

What should i do? return it to best buy or call microsoft?

Thx in advance.
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Old 10-09-2005, 11:10 PM   #2
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Default Re: Win Xp Cd cannot install xp files.

first of all, are you sure that your hard drive is good? and did you do a full format before you tried to install it? is the cd scratched or anything?
if it doesn't work after you try it again, I would take it back to best buy, you might have gotten a defective cd or something.
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Old 10-09-2005, 11:25 PM   #3
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Default Re: Win Xp Cd cannot install xp files.

yep, the hard drive is brand new, i just got it. i installed xp before using the same cd, but then i had to return the hard drive cuz the previous hard drive was defective.

i'll check to see if i can get another copy of the xp cd.
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Old 10-09-2005, 11:46 PM   #4
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Default Re: Win Xp Cd cannot install xp files.

You've installed it before using that cd? was it a good install? are you sure it was the drive that was defective?
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Old 10-09-2005, 11:58 PM   #5
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Default Re: Win Xp Cd cannot install xp files.

It was a good install. Everything was running just fine.

What should I check? the cd drvie or the cd.
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Old 10-09-2005, 11:59 PM   #6
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Default Re: Win Xp Cd cannot install xp files.

check the cd, try installing it again and see what happens though.
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Old 10-10-2005, 02:02 AM   #7
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Default Re: Win Xp Cd cannot install xp files.

What I recommend you do is when installing it, delete all the partitions you have and then create one again to install it on, That means that youll have a clean Hard drive, no files on it

Then Make sure you format it correctly
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