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Old 08-27-2012, 09:42 AM   #1
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Default Weird clicking noise on a new laptop

Hi everyone, it has been a while since I last visit these forums!! Hopefully some people here remember me :P

I purchased a brand new laptop 2 days ago (See my signature for model number + specifications) and I notice my harddrive makes weird clicking noises occasionally, like it is spinning down and speeding back up. I have noticed it only happens when I am not actually interacting with my laptop, like if I am in bed and it is turned on and on my desk all I can hear is this clicking every 3-10 seconds.

Not sure if there is some setting I can change to stop this from happening? I had a look around but cannot seem to find anything. Any help would be appreciated very much!!
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Old 08-27-2012, 10:33 AM   #2
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Default Re: Weird clicking noise on a new laptop

Sounds like the hard drive might be defective. They're usually supposed to be pretty quiet.
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Old 08-27-2012, 09:17 PM   #3
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Default Re: Weird clicking noise on a new laptop

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Originally Posted by OhSnapWord View Post
Sounds like the hard drive might be defective. They're usually supposed to be pretty quiet.
I don't think that is the problem, as I mentioned before it only happens when I am not using my computer and when it is idle. If it were a defective drive I assume it would be happening constantly.
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Old 08-28-2012, 10:30 AM   #4
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Default Re: Weird clicking noise on a new laptop

When the computer is idle, the R/W head usually parks. If it can't park for whatever reason, it'll make noise.
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Old 08-28-2012, 10:42 AM   #5
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Default Re: Weird clicking noise on a new laptop

I've tested the drive and there are no problems with it. I think this may have something to do with the operating system (Windows 7)
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Old 08-28-2012, 11:24 AM   #6
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Default Re: Weird clicking noise on a new laptop

I'm very stumped on what to do here. It even makes the noise while I am using the computer, I just never noticed it because I am generally in a loud environment, but late at night when I am in a room by myself the noises the harddrive are making are very obvious.

I disable the spinning down/turning off of the harddrive completely in power settings yet it still makes the occasional clicking noise. Sometimes the noises stop and I dont hear it for a while but then it suddenly comes back. I've checked my anti-virus to make sure it isn't reading or scanning files while I hear the clicking noise and i've concluded it isn't that either.

Really not sure what to do here
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Old 08-28-2012, 11:40 AM   #7
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Default Re: Weird clicking noise on a new laptop

My gut is telling me it's the hard drive. Back up all your data now. What did you use to test the drive?
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Old 08-28-2012, 11:43 AM   #8
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Default Re: Weird clicking noise on a new laptop

I used one of the programs on Ultimate Boot Disk to check it, and then I used one of the standard Toshiba utilities that came pre-installed on my laptop, called Toshiba PC Health Monitor which also indicated that my drive is healthy.

I never heard any clicking or anything while the test was happening, I only ever hear this when using Windows 7. It's not the harddrive.

Edit: I also only notice this happen when the computer is idling or if I am doing very little on it.
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Old 08-28-2012, 02:28 PM   #9
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Default Re: Weird clicking noise on a new laptop

Boot from a live CD and see if you get clicking then.
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Old 08-28-2012, 08:16 PM   #10
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Default Re: Weird clicking noise on a new laptop

Booted 12.04 Ubuntu from a USB and used it for roughly an hour working from that, the harddrive was active but was not making the clicking noises.
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