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Old 01-05-2008, 06:32 PM   #11
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Join Date: Nov 2004
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Default Re: Vista Ram Problems

Originally Posted by stalker23 View Post
Thats who i've been talking to (Gateway online Chat) and they keep telling me they cant help me because i didn't buy the RAM from them, and if i do ANYTHING to the Bios it voids my warrenty. NOt to happy with them right now.
I'm not one that usually advocates yelling at a tech support person, but this guy is full of BS. Tell him that your warranty is still valid and he is obligated to help you. Tell him to troubleshoot your problem as if you had bought the memory from him. And that you would be happy to provide him with any of the technical specifications of the memory. If he still won't help you, ask to speak with another tech support agent because clearly he's just incompetent.

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