Windows restore is not on. I turned it off to get rid of the Klez. I said to in systematics instruction for the tool.
A specific Anti-virus program is not the issue; none of the ones I've tried to install will install. I've named them in my first post, they're all full version and several different versions of Norton I've tried to install.
The problem is I can't run anything with the word "virus" in it. Say I wanted to check this page from my home computer with IE or mozilla I could not, it would just close because it has the word virus in the title. Certain antivirus program navsetup.exe also keep closing. You keep getting the message "are you sure you want to quit setup" or something to that degree when you try to install anit virus software, because it keeps trying to close to virus installation programs or anything with the word "virus" in it. This is why I thought it was the Klez virus. The description of the Klez virus at http://securityresponse.symantec.com...oval.tool.html
seems to be an exact description of what's wrong with my computer. But when I run the removal tool it does not detect the Klez virus.
This would not be a problem on my own computer, but cause this computer is not mine it is a problem and I want to get rid of this virus or whatever it could be.